Tyeanna Reddell
Summary
Dynamic and results-oriented professional with extensive experience excelling in customer service and office administration. Demonstrated ability to enhance customer satisfaction and streamline operations, backed by strong competencies in Microsoft Excel and effective time management. Proven track record in improving operational efficiency and fostering positive relationships with both staff and clients.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
TNT Pizza LLC
11.2018 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Assistant Manager
Domino's Pizza
06.2009 - 10.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Education
Associate - Accounting
DeVry Education Group
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Excel
- Time management
- Microsoft Word
- Administrative support
- File organization
- Customer and client relations
- Computer proficiency
- Filing
- Customer relations
Timeline
Administrative Assistant
TNT Pizza LLC
11.2018 - Current
Assistant Manager
Domino's Pizza
06.2009 - 10.2018
Associate - Accounting
DeVry Education Group
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