Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyechia Porter

Aubrey,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Skilled Quality Control Inspector focused on performing appropriate and useful analysis of products and component materials in order to drive quality improvements in manufacturing environments.

Overview

20
20
years of professional experience

Work History

Quality Control Inspector

StitchFix
11.2019 - 02.2024
  • Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
  • Examined products and materials for defects or deviations to remove or discard non-conforming items.
  • Assessed materials, parts and products for conformance with quality control requirements and production specifications.
  • Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.

Cashier

Sam's Club
03.2016 - 07.2019
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.

Claims Fire ILR Associate

State Farm
04.2012 - 11.2015
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Assistant Manager

William’s Chicken
05.2004 - 08.2009
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Directed and led employees, supervising activities to drive productivity and efficiency.

Education

High School Diploma -

Bolton High School
Alexandria, LA

Skills

  • Sampling protocols
  • Inspection procedures
  • Production experience
  • Training and mentorship
  • Issue escalation

Timeline

Quality Control Inspector

StitchFix
11.2019 - 02.2024

Cashier

Sam's Club
03.2016 - 07.2019

Claims Fire ILR Associate

State Farm
04.2012 - 11.2015

Assistant Manager

William’s Chicken
05.2004 - 08.2009

High School Diploma -

Bolton High School

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Tyechia Porter