Dynamic manager with a proven track record, excelling in customer service and store management. Skilled in training teams to enhance performance and ensure food safety. Adept at leveraging product knowledge and building client relationships, driving sales success through strategic networking and informed decision-making.
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
* Trained and coached employees to succeed and follow company guidelines.
* Ensured food quality and safety through, temperature checks, time based quality assurance, and logbooks.
* Ensured excellent customer service experience through positive and professional demeanor.
* Found new business opportunities via strategic networking and outreach.
* Managed client negotiations, built trust by addressing possible concerns quickly, with a confident attitude.
* Leveraged knowledge of new trends and technology to drive informed sales decisions.
Customer service
Store management
Quick learner
Product and service knowledge