Summary
Overview
Work History
Education
Skills
District Leadership Roles
Timeline
Generic

Tyeeta Grandison

Summary

Area Manager with proven expertise in optimizing delivery operations across Florida districts. Achieved measurable improvements in financial performance and operational efficiency through strategic partnerships with senior leadership. Proficient in customer service, training development, and compliance, with a strong focus on continuous improvement and team management. Notable achievements include significant cost reductions and increased sales revenue in previous roles.

Overview

12
12
years of professional experience

Work History

AREA MANAGER - DELIVERY SERVICE

Sherwin-Williams
01.2024 - Current
  • Oversee the Delivery Service operation of 4 Districts in the Florida Area - Jacksonville, East Coast, Palm Beach, and South Florida Metro.
  • District Leadership collaboration to identify and prioritize district opportunities for improvements in delivery service.
  • Conducted District Teams Training of about 300 across area both in-person and utilizing Microsoft Teams.
  • Align and partner with the VP Of Sales for Florida Area, VP of Finance for Southeast Division, and Director of Transportation for Southeast Division to support and achieve financial results in the area.
  • Manage $126 Million in annual revenue of Delivery Sales with a Fleet Team of 161 Drivers.
  • 3 Direct reports across area - Driver Supervisors, provide coaching and training to develop skills and ensure company standards/procedures are being met.
  • Assets Management including 166 Driver vehicles, telematic devices, mobile devices.
  • Ensure adherence to accident prevention programs, lead operations to ensure compliance with FDOT, OSHA, and safety of environmental operating regulatory standards and requirements.
  • Report daily, weekly, and monthly key performance indicators (financials, operational scorecards, safety metrics), and provide analysis to drive improvements.
  • Using strong management, leadership, and development skills to foster a culture of best-in-class service within all levels of the Sherwin-Williams Delivery Service.
  • Conduct frequent visits within the area to monitor the effectiveness of transportation services by interacting and building relationships with drivers, store management, external customers, and internal departments.
  • Develop effective and constructive solutions to challenges and obstacles.
  • Conduct investigations for varying employee relations matters through HRBP and LP partnership.
  • Payroll approval and compensation review of new and current employees.
  • Held roundtable events with the Driver Team to build relationships, identify opportunities to improve the safety of their daily work, and better understand their specific needs.

STORE SUPPORT MANAGER - SED LEAD

Sherwin-Williams
West Palm Beach, FL
09.2022 - 01.2024
  • Served as Store Support Manager Lead - Collaborated with Emily Rice SED Division Training Manager for Quarterly SSM training meetings.
  • Palm Beach District Financial results, $70.3 million with 13.2% sales increase and profit margin increase of 17.2% for 5.4 million.
  • Mentored District team of 200 plus, offering career advancement guidance and operational support at all levels.
  • Conduct onboarding for 45 new hires, ensuring smooth integration and training completion.
  • Created and implemented New Hire Onboarding program - 2 week. Identified Training Store Managers/locations.
  • Held POD Leader roundtable meetings.
  • Created Bi-Weekly Floater/MT schedules.
  • Highly involved in MT/Intern transitions.
  • Facilitate recruitment and collaborated with Area Recruiter for events at local Colleges/Universities and community job fairs to obtain new talent and fill open positions within the District.
  • Plan and execute quarterly/yearly events with our 5 Employee Resource Groups (ERG) to boost team engagement and support diversity, inclusion, and equity.
  • Served as District Ambassador for the Districts ERGs.
  • Develop new account strategies and client onboarding processes to connect with business tools and resources.
  • Resolve employee relations issues with District Manager and HR, sharing resources and benefits.
  • Support daily store operations and assist in achieving Store and District Financial Goals.
  • Developed and executed training programs for Store Managers, Assistant Managers, Sales Reps enhancing operational and customer service skills.
  • Ensured compliance with policy and procedure, working closely with loss prevention and auditing teams.
  • Implemented safety standards, ensuring team adherence to protocols and reducing workplace incidents. Conducted Benchmark Gold Certifications reviews.
  • Completed First Impressions Evaluations.
  • Developed and created the Training modules using our Onset Database of trainings for the Export Division- Dealer network to connect and integrate amongst the Caribbean.
  • Presented the 'Trademark Customer Experience', training to Export Division Leadership Teams at our Company's National Sales Meeting in Orlando.

STORE MANAGER - SALES REP

Sherwin-Williams
Jacksonville, FL
08.2013 - 09.2022
  • Began a career with The Sherwin-Williams Paint Company in 2013, part time sales associate and entered into their Management Trainee program upon graduation. Held many roles of increasing responsibility and in-line with career progression of company from Assistant Manager, Training Store Manager, and Residential Repaint Sales Rep.
  • Fostered a positive team environment, coached staff on sales techniques, and implemented strategies that enhanced team performance.
  • Drove sales growth by identifying market trends, optimizing product displays, and executing targeted promotions.
  • Maintained accurate financial records, conducted regular audits, and ensured compliance with company policies.
  • Consistently motivated team to achieve high performance, provided exceptional customer service, and contributed to store's success.

Education

MASTER OF ARTS - MANAGEMENT AND LEADERSHIP

Webster University
Jacksonville, FL
12.2020

BACHELOR'S OF SCIENCE - COMMUNICATIONS: CONCENTRATION IN PUBLIC RELATIONS

University of North Florida
Jacksonville, FL
12.2013

Skills

  • Employee engagement and relations
  • Training and development
  • Talent and performance management
  • Effective communication
  • Leadership and team building
  • Change management and conflict resolution
  • Compliance and strategic planning
  • Budget and project management
  • Data analysis and insights
  • Customer service excellence
  • Sales and pricing strategies
  • Store operations management

District Leadership Roles

  • Safety Committee in 2017 (Jacksonville 2017)
  • AAN Co-Chair Leader 2020-2021 (Jacksonville District)
  • Palm Beach District Leadership Ambassador ERG (2022-2024)
  • District Recruitment Team Member (Jacksonville & Palm Beach District)
  • First Store Support Manager Lead - SED

Timeline

AREA MANAGER - DELIVERY SERVICE

Sherwin-Williams
01.2024 - Current

STORE SUPPORT MANAGER - SED LEAD

Sherwin-Williams
09.2022 - 01.2024

STORE MANAGER - SALES REP

Sherwin-Williams
08.2013 - 09.2022

MASTER OF ARTS - MANAGEMENT AND LEADERSHIP

Webster University

BACHELOR'S OF SCIENCE - COMMUNICATIONS: CONCENTRATION IN PUBLIC RELATIONS

University of North Florida

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