Tyehimba Moore
Doraville,GA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
13
13
years of professional experience
Work History
Credentialing Manager
ApolloMD
Atlanta, GA
01.2019 - Current
- Lead 13-person staff responsible for health care provider enrollments with insurances companies and online financial enrollments with insurance payers
- Review all documents and financial applications before submission to ensure accurate and timely completion
- Participate in daily meetings with billing, financial and operations team
- Run weekly and monthly reports for all employees
- Organize and make agenda of topics that need to be discussed with team for staff meetings
- Designed new procedures resulting in markedly improved timeliness and accuracy of claims process
- Evaluate Medicare applications as Authorized Official for groups
- Train employees on proper use of company's billing system, Athena, to certify payment of claims
- Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs
- Reduced workflow inconsistencies by recruiting and hiring capable staff members
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Credentialing Specialist
ApolloMD
Atlanta, GA
01.2017 - 01.2019
- Responsible for ensuring that over 2000 providers credentials are in order to be signed up with North Carolina Medicaid
- Enrolling providers in Medicare, Medicaid and other insurance services
- Effectively handled 100% of N.C Medicaid for providers in company
- Strategically developed process to streamline enrollment
- Obtained NPI numbers for providers and facilities and updated existing profiles
- Advocated for staff members, helping to identify and resolve conflicts.
Ramp Operation/Baggage Handler
Hartsfield Jackson Delta Airlines
Atlanta, GA
01.2011 - Current
- Responsible for lifting, loading, unloading and transporting over 100 bags of luggage per day to and from aircraft
- Ensured that baggage room luggage was sorted correctly and delivered in timely manner
- Delivered cartloads of luggage to appropriate aircraft for transport
- Practiced safety conscious behaviors in all operational processes and procedures.
Graduate Assistant
University of West Georgia Deans Office
Carrollton, GA
01.2015 - 01.2016
- Generated daily mailings to prospective students to increase enrollment at Business School
- Created accurate spreadsheets of staff's responsibilities and that of potential students
- Fielded telephone calls, received and directed faculty and student to appropriate designations
- Monitored and maintained extracurricular use of University golf carts throughout year
- Trained employees on proper use of golf carts, troubleshooting minor technical problems
- Responsible for detecting risk factors that could have adverse effect on games
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates
- Pre-screened applicants and scheduled interviews with appropriate team members if needed
- Created and wrote job postings for vacant positions on websites
- Developed recruiting strategies to identify qualified candidates and build network
- Oversaw groups of over 30 students and assisted with academic projects.
Event Management
University of West Georgia Student Campus Center
Carrollton, GA
01.2013 - 01.2015
- Monitored University events to ensure that maximum occupant capacity was adhered to
- Planned set up for venue and assisted in finalizing all logistics for events
- Collaborated with project team to implement all activities within required timeframe
- Assisted in interview process for open positions, for 2014-2015 school year
- Opened and closed University Ballroom for event activities
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Education
Master of Business Administration -
University of West Georgia
12.2016
Bachelor of Arts - <ul><li>Sport Management</li><li>Marketing</li></ul>
University of West Georgia
04.2015
Skills
- Documentation Review
- Data Management
- Credential Verification
- Project Planning
- Fiscal Management
- Quality Management
- Strategic planning
- Business administration
- Financial Management
- Google Workspace
- Problem-Solving
- Training and Development
- Business planning
Timeline
Credentialing Manager
ApolloMD
01.2019 - Current
Credentialing Specialist
ApolloMD
01.2017 - 01.2019
Graduate Assistant
University of West Georgia Deans Office
01.2015 - 01.2016
Event Management
University of West Georgia Student Campus Center
01.2013 - 01.2015
Ramp Operation/Baggage Handler
Hartsfield Jackson Delta Airlines
01.2011 - Current
Master of Business Administration -
University of West Georgia
Bachelor of Arts - <ul><li>Sport Management</li><li>Marketing</li></ul>
University of West Georgia
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