Self-motivated individual with exceptional organizational and leadership skills encompassing key values of integrity, honesty, appreciation, teamwork, growth and results-orientation with an eye toward continuous improvement.
Excellent interpersonal skills. Interacts well with individuals from diverse cultures and all professional levels.
Effectively prioritizes multiple responsibilities and ensures adherence to policies and procedures to achieve the highest quality standards. Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
21
21
years of professional experience
7
7
years of post-secondary education
Work History
Administrative Aide
MDH Secured Transport And Investigation Unit
Catonsville, Maryland
05.2012 - Current
Provided supervisory support to the Communications Department.
Approved subordinates' time and leave requests.
Provided assistance in the recruitment process by reviewing applications, scheduling interviews, conducting interviews, preparing job offer documents.
Processed patient belonging into the Property log database, storing, and maintaining accurate records of the property.
Served as a liaison for the for the Department and training Maryland Police Correction Training Commission Certification Department.
Prepared MPCTC Documents for Field Training for new hires.
Assisted the Field Training Officers in obtaining their FTO Certification.
Assisted new hires with the application process for obtaining their MPCTC Police Certification.
Submits police training scores for all MPCTC approved training into the MPCTC database.
Served as the coordinator for the Special Police Commissions via the Maryland State Police and respective courts, and assists the officers with the application process and background check.
Interpreted administrative decisions and policies to staff and transmits instructions with the authority of the Police Chief.
Served as the Department's training coordinator.
Relieved the Police Chief of operational details by assembling, compiling and summarizing data into a concise form and preparing reports.
Helped to re-write/type Departmental Policies and changes there to.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
Executed record filing system to improve document organization and management.
Restocked supplies and submitted purchase orders to maintain stock levels.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
Scheduled office meetings and client appointments for staff teams.
Edited documents to improve accuracy of language, flow and readability.
Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs.
Scheduled and fingerprinted new personnel, and medical interns via LiveScan fingerprinting system and kept accurate records.
Maintains confidentiality, with regards to sensitive and confidential business of the Police Department and the Office of the Police Chief.
Linen Service Worker I
Spring Grove Hospital MDH
Catonsville, Maryland
05.2012 - 05.2022
Maintained a clean and sanitary environment for patients and staff.
Keeping inventory of supplies
Restocking supplies bi-weekly
Delivery and distribution of linen to patients throughout hospital facility.
Customer Account Executive
Comcast
Millersville, Maryland
11.2006 - 07.2007
Respond to customer questions and resolve routine issues
Use of a computer to track calls and record customer data. Perform data entry for billing and to promote products and services.
Schedule and confirm appointments for new installs and repairs