Tyeisha Comer
Philadelphia,PA
Summary
Dedicated hard working goal oriented professional in any field. strong customer service skill with and amazing rapport with clients and the willingness to go above and beyond the call of duty.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Home health aid
Dinah care
Philadelphia, PA
02.2026 - Current
- Monitored and documented client vital signs during home visits to ensure health and safety.
- Assisted client with bathing, dressing, and daily personal care.
- Provided medication reminders and daily care routine guidance to support client adherence and well-being.
- Prepared meals and snacks.
- Cleaned and organized client rooms to maintain a sanitary living environment for Dinah Care visits.
- Provided companionship and emotional support during home visits.
- Maintained clean and well-organized environment for client happiness and safety.
Help Desk Analyst
Sound.me
04.2023 - 02.2025
- Provided technical support to end-users, resolving hardware and software issues to minimize downtime.
- Diagnosed and resolved network connectivity problems, ensuring uninterrupted access for users.
- Responded to user inquiries and requests promptly, enhancing overall user satisfaction.
Cashier
K&G Fashion Superstore
Philadelphia, PA
12.2022 - 04.2023
- Greeted customers promptly.Trained new cashiers on procedures, customer service and sales techniques.
- Completed purchases using Point of Sale systems.
- Processed customer returns.
- Prepared merchandise for sales floor.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Contributed to team success by exceeding team sales goals.
- Provided ongoing guest service, including giving fashion advice.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Customer Service Associate/Sales Associate
Howard McCray
Philadelphia, PA
07.2019 - 08.2022
- Offered basic technical support for reps and dealers on wide range of company products.
- Resolved concerns with units and parts.
- Recommended units to customers, thoroughly explaining details.
- Scanned documents and saved in database to keep records of essential organizational information.
- Received purchase orders and entered them into passport database.
- Sent order confirmation by acknowledgements via email
- Managed customer accounts
- Assisted customers with questions
- Handled emails, inbound calls, and outbound calls
Member Service Representative
Sam's Club
Willow Grove, PA
09.2018 - 07.2019
- Gathered sensitive information to update customer profiles and helped with the application.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Educated customers about the brand to incite excitement about the company's mission and values.
- Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
Cashier
Spirit Halloween Super Store
Philadelphia, PA
08.2014 - 11.2014
- Greeted customers promptly.Received customer payments.
- Assisted customers in selecting items based on needs.
- Created attractive displays to promote items.
- Stocked, staged and transported goods.
Cashier
Kmart
Philadelphia, PA
02.2010 - 05.2014
- Greeted customers promptly.Directed customers to store locations.
- Received customer payments.
- Monitored areas for security issues and safety hazards.
- Collected and stored coupons.
Education
diploma - Administrative Medical Assistant
Prism Career Institute / pja school
Upper Darby, PASkills
- Customer service
- Customer care
- Help Desk
- Troubleshooting
- POS
- Operating systems
- Windows
- Microsoft Office
- Microsoft Word
- Communication skills
- Multitasking
- Upselling
- Guest Services
- Childcare
- Social media management
- English
- CSR
- Help Desk
Personal Information
- Title: customer service superstar
- Work Permit: US work authorization
- Visa Status: US work authorization
Certification
- Teaching Certification
- Child Development Associate Certification
Additional information
Free lance artist
Timeline
Home health aid
Dinah care
02.2026 - Current
Help Desk Analyst
Sound.me
04.2023 - 02.2025
Cashier
K&G Fashion Superstore
12.2022 - 04.2023
Customer Service Associate/Sales Associate
Howard McCray
07.2019 - 08.2022
Member Service Representative
Sam's Club
09.2018 - 07.2019
Cashier
Spirit Halloween Super Store
08.2014 - 11.2014
Cashier
Kmart
02.2010 - 05.2014
diploma - Administrative Medical Assistant
Prism Career Institute / pja school