Aris Jarrett
Centreville,Virginia
Summary
An experienced and driven professional with over 10 years of expertise in customer service, content creation, and data entry. Recognized for delivering outstanding customer experiences, creating compelling content, and ensuring data accuracy and integrity. Possesses a strong combination of technical and creative skills, enabling smooth transitions between customer interactions, content development, and data management. Demonstrates excellent communication abilities, a sharp attention to detail, and the capacity to effectively manage multiple priorities. Skilled at working in fast-paced environments and dedicated to continuous learning and improvement. Established track record of surpassing expectations and contributing to the overall success of teams and organizations.
Overview
16
16
years of professional experience
Work History
Content Creator
Aris Capri
Centreville, Virginia
02.2020 - Current
- Developed and implemented content strategies for social media, blogs, and websites, increasing engagement and reach
- Created high-quality, engaging, and SEO-optimized content for various platforms
- Collaborated with marketing and design teams to produce compelling multimedia content
- Analyzed content performance metrics and adjusted strategies to improve effectiveness
- Managed editorial calendars and ensured timely delivery of content
Content Creator
Aris Capri
Centreville, Virginia
02.2020 - Current
- Developed and implemented content strategies for social media, blogs, and websites, increasing engagement and reach
- Created high-quality, engaging, and SEO-optimized content for various platforms
- Collaborated with marketing and design teams to produce compelling multimedia content
- Analyzed content performance metrics and adjusted strategies to improve effectiveness
- Managed editorial calendars and ensured timely delivery of content
Helper Coordinator /Data Entry Specialist
UPS
Chantilly, Virginia
10.2018 - 01.2019
- Adding employees' information into the system
- Handling employee time cards
- Handled employee payroll
- Keeping track of helpers throughout the day
- Distributed and collected company cell phones
- Sending helpers out to meet drivers to assist them during their shifts
- Finding a good match for each driver and helper
- Hiring/firing
- Updating employee information
- Calling employees in to work
- Organizing all driver helper information
- Respond to customer inquiries via phone, email, and chat, resolving issues promptly and professionally
- Manage and document customer interactions using CRM software
- Provide product and service information, ensuring customer satisfaction and retention
- Assist in training new customer service representatives, sharing best practices and company procedures
- Achieve high customer satisfaction ratings through effective problem-solving and communication
- Data Entry Specialist
- Entered, updated, and maintained accurate data in company databases and systems
- Verified and corrected data to ensure accuracy and completeness
- Prepared and generated reports, summaries, and presentations based on data analysis
- With team members to improve data management processes and efficiencies
- Handled sensitive and confidential information with discretion and integrity
Server/hostess
Red Robin
04.2013 - 04.2014
- Enter orders using a POS system
- Cleaning, Clearing and restocking
- Providing excellent knowledge of food and beverages offered
- Training new employees
- Shift/team lead
- Providing food allergy information
- Providing guests with polite and attentive service
- Dining room set up
- Engage with guests
- Handling Cash and credit transactions
- Shift lead opener and closer
- Answering phone calls
- Taking reservations
Event Staff
KiddieCorp
01.2011 - 03.2013
- Provided child care during corporate events
- Event setup and cleanup
- Plan games and activities for children
- Preparing meals for children
- Maintain child-friendly and safe environment
Cashier/ Chef
Sweetgreen
09.2010 - 01.2013
- Handling POS system
- Providing customers with information about the company and the products they had
- Shift/ team lead
- Trained new employees
- Taking online/phone orders
- Restocking the line
- Cleaning the line and the dining area
- Washing dishes
- Preparing food cleaning the line according to company recipes
- Counting the register drawer after each shift
- Handling cash and credit transactions
Chef
Chantilly Academy
09.2008 - 06.2010
- Proper knife skills
- Washing dishes
- Table service techniques
- Purchasing and receiving
- Management techniques
- NOCTI + SERV Safe
Education
Bachelor's degree In Information Technology in Information Technology -
Southern New Hampshire University
12.2026
High School Diploma -
Chantilly High School
06.2010
Skills
- Customer Service Excellence
- Effective Communication
- Content Creation and Management
- Social Media Management
- Data Entry and Management
- Problem-Solving
- Time Management
- Attention to Detail
- Microsoft Office Suite
- CRM Software
- Content Management Systems
- Data Analysis Tools
- SEO and Digital Marketing
- Multitasking and Prioritization
- Adaptability and Flexibility
- Social Media Marketing
- Influencer Collaboration
- GIF animations
- Video Editing
- Audience Engagement
- Content Curation
- Product Descriptions
- Event Planning
- Customer Service
- Originality and Creativity
Timeline
Content Creator
Aris Capri
02.2020 - Current
Content Creator
Aris Capri
02.2020 - Current
Helper Coordinator /Data Entry Specialist
UPS
10.2018 - 01.2019
Server/hostess
Red Robin
04.2013 - 04.2014
Event Staff
KiddieCorp
01.2011 - 03.2013
Cashier/ Chef
Sweetgreen
09.2010 - 01.2013
Chef
Chantilly Academy
09.2008 - 06.2010
Bachelor's degree In Information Technology in Information Technology -
Southern New Hampshire University
High School Diploma -
Chantilly High School