Experienced professional with a diverse background spanning multiple industries, including logistics, security, manufacturing, and customer service. Demonstrated expertise in effectively coordinating operations, ensuring compliance with regulations, and delivering exceptional service to clients and customers. Skilled in leadership, communication, and problem-solving, with a strong commitment to safety and quality. Proven ability to manage teams, streamline processes, and drive efficiency in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Officer
Weiser Security Services
03.2024 - Current
Protect the interests of the client within the limits of the facility and to protect the lives and property of employees and visitors
Observe and report signs of crime or disorder and investigate disturbances
Prepare reports on a daily basis as trained and turn them into the proper contacts
Complete patrols as required by post orders
Monitor and control access to property as required by post orders
Notify proper authorities in all cases of emergencies as outlined in the post orders
Report all violations of company policy and local and federal laws as stated in the Employee Handbook
Warehouse Lead/Forklift Operator
American Lumper Services
10.2023 - 01.2024
Coordinated daily activities of forklift operators to ensure efficient and timely completion of tasks
Assigned duties and tasks to forklift operators based on priorities and workload
Trained new forklift operators on equipment operation and safety procedures
Monitored forklift operation to ensure compliance with safety regulations and company policies
Conducted regular inspections of forklifts and reported any maintenance issues to the appropriate personnel
Assisted with loading and unloading trucks using forklifts as needed
Maintained accurate records of inventory movement and warehouse activities
Collaborated with warehouse management to improve efficiency and productivity
Fostered a positive and respectful work environment among team members
Addressed any concerns or issues raised by forklift operators and provided solutions as needed
Supervisor
LAZ Parking
03.2021 - 10.2023
Scanned parking passes for Braves games and events, directing traffic in parking decks before and after the events
Conducted hourly walks to inspect property and materials, ensuring safety and security standards were met
Greeted customers and assisted with parking their cars in business parking lots or decks, providing excellent customer service
Supervised cashiers and traffic directors on the lot, ensuring smooth operations and customer satisfaction
(SEASONAL POSITION!! DURING ATLANTA BRAVES BASEBALL SEASON)
Shipping Clerk / Manufacturer
Glock Inc
07.2020 - 08.2023
Packaged firearms and magazines securely for shipping
(2020-2021)
Ensured accurate labeling and documentation of packages
(2020-2021)
Coordinated with shipping carriers to arrange pickups and deliveries
(2020-2021)
Performed surface treatment processes such as blasting barrels and slides.(2023)
Loaded barrels and slide into baskets or hardened racks for treatment.(2023)
Used precision measurement tools to measure the dimensions of slides accurately.(2023)
Recorded measurement data for quality control purposes.(2023)
TEMP JOB!
Freight Handler
Integrity Staffing Solutions
03.2021 - 04.2023
Utilized forklift equipment to remove freight safely and efficiently from trucks
Verified PO (purchase order) numbers to ensure accurate handling of freight
Transferred freight to designated areas or new trucks as required
Ensured proper documentation and labeling of freight for tracking and inventory purposes
Adhered to safety protocols and procedures while operating forklift equipment
Communicated effectively with team members and supervisors to coordinate freight handling tasks
Maintained cleanliness and organization of the work area to promote a safe and efficient working environment
Followed company policies and procedures regarding freight handling and safety regulations
Driver/Messenger Vault Attendant
Garda World Security Services
04.2022 - 03.2023
Checked in as a messenger and received instructions for the day's tasks
Handled cash and valuables with care, ensuring accuracy and security throughout the process
Moved and balanced cash and other valuables according to company procedures
Verified the accuracy and completeness of customer orders before transport
Picked up orders from designated locations and delivered them to customers safely and on time
Maintained a professional and courteous demeanor while interacting with customers and clients
Adhered to security protocols and procedures to prevent loss or theft of valuables
Reported any discrepancies or issues to supervisors promptly
Amazon Delivery Driver
PNP Logistics LLC
12.2021 - 04.2022
Safely and efficiently delivered packages to customers' designated locations
Navigated delivery routes using GPS and other tools provided
Ensured accuracy and completeness of package delivery by verifying addresses and tracking information
Adhered to delivery schedules and deadlines to meet customer expectations
Handled packages with care to prevent damage during transport and delivery
Provided excellent customer service by addressing inquiries and concerns professionally
Maintained a clean and organized delivery vehicle, conducting routine inspections and reporting any issues
Security Officer
Hinson security
08.2020 - 02.2021
Conducted regular patrols of the premises, including the parking garage, to ensure security
Maintained an hourly log detailing patrol activities and any notable incidents
Verified the badges of building employees and visitors to enforce access control policies
Monitored security cameras to detect and respond to any suspicious activity or breaches
Collaborated with law enforcement or emergency services as needed in response to incidents
Reported any security breaches, safety hazards, or incidents to appropriate authorities
Enforced security procedures and protocols to maintain the safety and security of the premises
Responded promptly to alarms or calls for assistance and took appropriate action
Traffic Control Flagger
Area Wide Protective
08.2018 - 09.2019
Directed vehicular and pedestrian traffic at construction sites or events
Ensured the safety of workers and the public by following established protocols
Used hand signals and signs to communicate with drivers and pedestrians
Coordinated with construction crews and supervisors to maintain traffic flow
Monitored work zones for hazards and reported any issues to the appropriate personnel
Always adhered to safety regulations and company policies
Line Operator
Gestamp
02.2017 - 08.2018
Removed parts from the assembly line and stacked them
Implemented lockout-tagout procedures when necessary
Troubleshot and repaired machines during downtime
Ensured proper processing of parts through the machine
Maintained workflow efficiency and quality standards
TEMP JOB!
Cleaner/Janitor
Office of Commercial Cleaning
05.2015 - 02.2017
Swept, mopped, and polished floors in designated areas
Sanitized high-touch surfaces such as doorknobs, light switches, and handrails
Performed detailed cleaning tasks during office hours without disrupting daily operations
Followed safety protocols and used appropriate cleaning agents and equipment
Reported any maintenance issues or safety hazards to the supervisor
Organized cleaning supplies and maintained inventory levels
Assisted with special cleaning projects as assigned, such as post-construction cleanup or event setup
Call Center Customer Service Representative
Ticketmaster
05.2014 - 11.2016
Assisted customers with inquiries about event details, seating arrangements, and venue information
Resolved customer complaints or issues regarding ticket purchases promptly and professionally
Processed ticket exchanges or upgrades as per customer requests
Provided technical support for navigating Ticketmaster's website or mobile app
Educated customers on promotional offers, discounts, and loyalty programs
Collaborated with other departments to escalate and resolve complex customer issues
Education
High School Diploma -
Capital High School
Charleston, WV
05.2014
Skills
Home Care
Forklift
Microsoft Word
Mentoring
Organizational Skills
Freight Experience
Customer Service
Assembly
Conflict Management
Hospitality
Materials Handling
Packaging
Medication Administration
Commercial Cleaning
Shipping & Receiving
Cleaning Experience
Box Truck
Driving
Security
Pallet Jack
Leadership
Inventory Control
Logistics
Food production
Cash Management
Delivery Driver
Warehouse Experience
Microsoft Office
Valet Parking
Detailing
Load & Unload
Microsoft Access
Certification
Flagger Certification
First Aid Certification
Forklift Certification
Pallet Jack Certification
Driver's License
CPR Certification
Personal Information
Total Experience: 5+ years in a warehouse environment
Willing To Relocate: 30021
Authorized To Work: US for any employer
Timeline
Security Officer
Weiser Security Services
03.2024 - Current
Warehouse Lead/Forklift Operator
American Lumper Services
10.2023 - 01.2024
Driver/Messenger Vault Attendant
Garda World Security Services
04.2022 - 03.2023
Amazon Delivery Driver
PNP Logistics LLC
12.2021 - 04.2022
Supervisor
LAZ Parking
03.2021 - 10.2023
Freight Handler
Integrity Staffing Solutions
03.2021 - 04.2023
Security Officer
Hinson security
08.2020 - 02.2021
Shipping Clerk / Manufacturer
Glock Inc
07.2020 - 08.2023
Traffic Control Flagger
Area Wide Protective
08.2018 - 09.2019
Line Operator
Gestamp
02.2017 - 08.2018
Cleaner/Janitor
Office of Commercial Cleaning
05.2015 - 02.2017
Call Center Customer Service Representative
Ticketmaster
05.2014 - 11.2016
High School Diploma -
Capital High School
Flagger Certification
First Aid Certification
Forklift Certification
Pallet Jack Certification
Driver's License
CPR Certification
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