Tyeisha Terrell
Memphis,TN
Summary
Compassionate and dedicated Patient Care Technician with experience at Methodist Healthcare, skilled in vital signs monitoring and patient advocacy. Recognized for enhancing patient comfort and safety through effective communication and adherence to infection control standards. Committed to delivering high-quality care and emotional support, ensuring a positive experience for patients and families.
Overview
1
1
year of professional experience
Work History
Patient Care Technician
Methodist Healthcare
01.2025 - Current
- Assisted healthcare team with patient monitoring and basic care tasks.
- Supported daily activities, ensuring comfort and safety for patients.
- Learned and adhered to infection control protocols and safety standards.
- Maintained cleanliness of patient areas, promoting a hygienic environment.
- Documented patient vital signs and behaviors accurately in records.
- Communicated effectively with patients to address concerns and provide reassurance.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Provided emotional support to patients and families, easing their stress and anxiety during hospital stays.
- Enhanced patient comfort by providing compassionate bedside care and support.
- Fostered clean and hygienic environment, reducing risk of infections.
- Collected and documented patient information to aid in accurate medical record keeping.
- Delivered compassionate end-of-life care, offering comfort and dignity to patients in their final stages.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Documented patient information and care activities in electronic health record.
Medical Assistant
Memphis Children's Clinic
09.2024 - 11.2024
- Assisted in patient intake processes, ensuring accurate collection of medical histories.
- Supported healthcare providers during examinations, contributing to efficient patient care.
- Maintained and sterilized medical instruments, adhering to safety protocols.
- Scheduled patient appointments and managed follow-up communications effectively.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Prepared lab specimens for diagnostic evaluation.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Education
CERTIFICATE - Medical Assitant
Concorde Career College
Memphis, TN02-2025
Sheffeild High School
Memphis, TN05-2016
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Catheter care
- Infection control standards
- Basic life support
- Blood glucose monitoring
- Specimen collection
- Phlebotomy techniques
- Feeding assistance
- Professional bedside manner
- EKG interpretation
- Mobility assistance
- Emotional support
- Active listening
- Compassionate care
- Patient advocacy
- Patient assistance
- Body mechanics knowledge
- Vitals documentation
- Bed preparation
- Patient hygiene management
- Basic nursing care
- Acute and rehabilitative care
- HIPAA compliance
- Certified in CPR/AED
Timeline
Patient Care Technician
Methodist Healthcare
01.2025 - Current
Medical Assistant
Memphis Children's Clinic
09.2024 - 11.2024
CERTIFICATE - Medical Assitant
Concorde Career College
Sheffeild High School
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