Tyeisha Warthen
Augusta ,GA
Summary
Driven Pharmacy Technician with 8 years of experience and success in working within fast-paced pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Possess a valid Pharmacy Technician License (PHTC049653) set to expire in June 2026
Overview
12
12
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Augusta University Medical Center
03.2023 - Current
- Maintains records and filling physicians orders and prescriptions
- Assist with clerical duties
- Prescription processing, inventory management, customer service and medication safety
- Accurately filling prescriptions
- Assist in the operation of the facility pharmacy
- Order supplies to maintain level of stock, check purchase orders, invoices and requisitions
- Confirming, verifying and updating patients information
- Creating accurate labels for medication
- Gathering, measuring, mixing and calculating proper amounts of medication
- Prepared compounded medications using sterile and non-sterile processes
- Coordinate with health insurance companies processing claims
- Ensuring medications are continuously replenished by utilizing the computer and/or scanner
- Identifying and resolving discrepancies in record on files, preparing reports of pharmacy activities
- Ensure a clean and safe work environment
- Assist pharmacist with administrative duties.
Pharmacy Technician
Wal-Mart Pharmacy
10.2017 - 03.2023
- Utilized pharmacy systems to obtain patient and drug information and process prescriptions
- Assisted with and coached pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers
- Engaged customers by greeting them and assisted with products and services
- Resolved customer concerns and answered questions to ensure a positive customer experience
- Assisted customers with locating OTC products
- Utilized pharmacy systems to correctly enter patient and drug information
- Maintained drugs in the Pharmacy according to the Drug Formulary and per policy
- Accurately filled prescriptions by retrieving, counting and pouring pharmaceutical drugs and checking for possible interactions
- Transferred medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques
- Cleaned, helped maintain equipment and work areas and sterilized glassware according to prescribed methods
- Established and maintained patient profiles, including lists of medications taken by individual patients
- Received cash and electronic payments
- Corrected and re-submitted manual claims for third party program prescription services in a timely and efficient manner
- Performed inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals
- Verified quantities against invoices
- Maintained all forms and reports necessary for the control of narcotics and other controlled substances.
Front Desk Receptionist
Quality Inn Hotel
12.2014 - 10.2017
- Registered guests and assigned rooms
- Accommodated special requests whenever possible
- Thoroughly understood and adhered to proper credit and cash-handling policies and procedures
- Maintained knowledge of room locations, types of rooms available and room rates
- Utilized suggestive selling techniques to sell rooms and to promote other services of the hotel
- Prepared breakfast
- Coordinated room status updates with the housekeeping department by notifying housekeeping of all checkouts, late check-outs, early check-ins, special requests, etc
- Possessed a working knowledge of the reservation procedures
- Processed same day reservations, future reservations and guest check-outs.
Customer Service Representative
Teleperformance
09.2012 - 12.2017
- Answered inbound customer service calls to address billing, payments, plan changes and upgrades regarding DIRECTV service
- Remained proficient in all billing, rate plan and feature matters
- Offered viable solutions and resolved customer concerns
- Applied suggestive selling techniques to transition each call to a sales opportunity with a consultative approach to customers’ needs to deliver personalized recommendations of DIRECTV products and services.
Education
Burke County High school
Waynesboro, GACertification - Pharmacy
Training For Life Institution
Augusta Ga06.2016
Skills
- Multi-tasking
- Data Entry
- Billing
- Decision Making
- Critical Thinking
- Documentation
- Infection Control
- Inventory Control
- Medical Terminology
- Microsoft Office Applications
- Customer Service
- Reporting & Documentation
- Confidentiality and HIPAA
- Answering customer questions
- Insurance Billing
- Medication Dispensing
- Prescription Filling
- Insurance Verification
- Supply Restocking
- Pharmacy Ethics
- Pharmacology knowledge
- HIPAA
- Drug Classification Knowledge
- Drug Inventory Control
- Labeling Accuracy
- Drug safety
- Pharmaceutical Calculations
- Processing payments
- Pharmacy Law Compliance
- Interpreting and Processing Medication Orders
- Pharmacy Software Proficiency
- Healthcare regulations
- Medicare and Medicaid process
- Prescription Interpretation
- Updating medication histories
- Dosage Form Preparation
- Drug storage procedures
- Drug utilization review
- OTC Recommendations
- Attention to Detail
- Certified Pharmacy Technician (CPhT)
- Patient Profile Setup
- Safe Chemical Handling
- Pyxis MedStation
Accomplishments
I was first runner up in the 2010 Miss Black burke county Padget!
Licenseandcertification
Pharmacy Technician License, PHTC049653, 06/2023
Certification
- Ga board of pharmacy Certification
Timeline
Pharmacy Technician
Augusta University Medical Center
03.2023 - Current
Pharmacy Technician
Wal-Mart Pharmacy
10.2017 - 03.2023
Front Desk Receptionist
Quality Inn Hotel
12.2014 - 10.2017
Customer Service Representative
Teleperformance
09.2012 - 12.2017
Burke County High school
Certification - Pharmacy
Training For Life Institution
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