Tyel Smith

Chuck E Cheese

10.2024 - Current

Supervised children's activities, maintaining happiness, safety and well-being.
Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
Educated guests on rules and policies to deliver safe, enjoyable experiences.
Provided support during high-volume periods by assisting other hosts in managing multiple parties simultaneously without sacrificing quality of service provided at each event.
Planned parties according to customer specifications.
Led creative games and activities to engage and entertain guests during events.
Collaborated with other team members to create visually appealing decorations and setups, contributing to the overall success of events.
Prepared and served food and drinks to guests, meeting hygiene and safety standards.
Established rapport with guests of all ages through engaging interactions and genuine interest in their enjoyment of the event.
Maintained clear communication with clients throughout the planning process, addressing concerns and incorporating feedback as needed.
Trained junior staff on customer service excellence, elevating overall team's performance.