Tye Causey
Pine Ridge,SD
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive when working with little to no supervision.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Red Cloud Renewable
08.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Behavioral Therapist
Texas Speech And ABA Therapy
02.2023 - 07.2023
- Helped teach important social, play and basic life skills such as personal hygiene management.
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
- Collected session data to aid in treatment planning and assessment.
- Encouraged clients and family members to practice and use skills and strategies for confronting problems constructively.
- Documented patient information through analyzing data, interview notes and test results, and identified and diagnosed nature of clients' problems.
- Implemented behavioral intervention plans created by clinical supervisors, speech therapists and occupational therapists.
- Developed and maintained clear, individualized documentation on each patient.
- Maintained neutrality when supporting patients despite difficult behavior.
- Developed and implemented treatment plans to improve gross and fine motor coordination, movement and functioning of upper extremities.
- Interacted with clients to assist in gaining insight, defining goals and planning action to achieve effective personal development and adjustment.
- Maintained detailed documentation of client progress, communicating updates regularly to supervisory staff and relevant stakeholders.
- Reduced challenging behaviors by conducting functional behavior assessments and developing appropriate interventions.
Civil Deputy
Pitt County Sheriff's Office
10.2022 - 02.2023
- Prepared reports, forms and documents related to civil activities.
- Offered assistance, direction and support to persons in need during non-law enforcement emergency and non-emergency situations.
- Performed routine data entry or document management.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Stayed up-to-date on North Carolina laws and licensing requirements to complete accurate and efficient reviews.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Responded to inquiries from general public regarding court appearance, trial dates, judicial procedures and fines.
- Updated operational records or licensing information using computer terminals.
- Maintained docket calendar and database for Domestic Violence court cases.
- Prepared and issued court orders for probation orders, sentencing information and other actions.
Criminal Records Clerk
Kinston Police Department
06.2022 - 10.2022
- Keep detailed records of evidence and evidence storage inventories, double-checked procedures and monitored access to prevent unauthorized handling.
- Provide optimal support to investigations by staying up to date on processing procedures and how to handle high priority evidence.
- Collaborate with law enforcement investigators and court officials to determine evidence requirements and deliver timely, helpful support.
- Submit evidence to supervisors, crime labs or court officials for legal proceedings.
- Answer multi-line phone system and transferred callers to appropriate department or staff member.
- Performed data entries into RMS system and updated civilians with information to keep records current.
- Perform entries, clears, locates and replying to hit requests from other agencies for stolen items, vehicles, wanted subjects and missing persons.
- Keep logs of all traffic accidents and vehicle collisions within the city limits and ensure all juvenile information is kept confidential.
- Take part in all community events with my agency such as "National Night Out" and field days for juveniles within low income housing.
- Provide copies of accident and incident reports to general public upon request while ensuring that proper guidelines and identity security is upheld.
- Communicate directly with district attorney about upcoming court cases and sending documentation and criminal records via e-mail.
- Assisting walk in civilians file criminal and missing persons reports.
911 Telecommunicator
Lenoir County Emergency Services
04.2020 - 10.2022
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Relayed latest information to first responders via electronic means, telephone calls and radio responses.
- Read system maps and caller information, and documented details in system.
- Routed calls to police, fire and ambulance service to meet individual call needs.
- Answered calls from automatic routing system and took basic information from callers.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Reduced risks and emergency response issues by observing public safety field units.
- Handled approximately 120 calls daily, providing information and treatment recommendations to the public for cases such as accidental or intentional overdoses, chemical exposures, animal bites, cardiac arrest and battery ingestions.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
Dining Associate
New Hanover Regional Medical Center
04.2018 - 01.2020
- Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
- Took customer orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities.
- Set up and broke down buffet and other self-service areas, organizing components logically.
- Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature.
- Assessed plated meals for adherence to presentation standards and verified food items against guests' orders prior to delivery.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Assisted wait staff with timely food delivery and guest requests for approximately 600 patients; 3x daily.
- Monitored dining room inventory and replenished as necessary.
- Set up advertising signs and displays on shelves, counters and tables.
- Monitored temperature of cases, shelves and storage areas, reported failures to manager.
- Assisted with tube feedings and nutrition supplements under dietician supervision and doctors orders.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote a safe working environment.
Education
GED -
Cape Fear Community College
Wilmington, NC06.2018
Skills
- Records Coordination
- Office Supplies and Inventory
- Data Entry
- Keen Attention to Detail
- Records Filing
- Information Indexing
- Microsoft Word
- Multi-Tasking and Prioritization
- Providing Clear Directions
- Emergency Assistance
- Office Administration
- Computer Skills
- Customer Service
- Critical Thinking
- Strong Problem Solver
- Documentation and Recordkeeping
Certification
- First Aid/CPR Certified
- Emergency Police Dispatch Certification - November 2020
- Emergency Fire Dispatch Certification - November 2020
- Emergency Medical Dispatch Certification - November 2020
- DCI Module 1 & 2 - July 2020 (Recertified in July 2022)
- DCI Module 3 - September 2020 (Recertification in September 2022)
Timeline
Administrative Assistant
Red Cloud Renewable
08.2023 - Current
Behavioral Therapist
Texas Speech And ABA Therapy
02.2023 - 07.2023
Civil Deputy
Pitt County Sheriff's Office
10.2022 - 02.2023
Criminal Records Clerk
Kinston Police Department
06.2022 - 10.2022
911 Telecommunicator
Lenoir County Emergency Services
04.2020 - 10.2022
Dining Associate
New Hanover Regional Medical Center
04.2018 - 01.2020
- First Aid/CPR Certified
- Emergency Police Dispatch Certification - November 2020
- Emergency Fire Dispatch Certification - November 2020
- Emergency Medical Dispatch Certification - November 2020
- DCI Module 1 & 2 - July 2020 (Recertified in July 2022)
- DCI Module 3 - September 2020 (Recertification in September 2022)
GED -
Cape Fear Community College
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