Tyese Thibodaux, MS
Summary
Dynamic operations coordinator with a strong background in stakeholder engagement and effective communication. Expertise in enhancing operational workflows and ensuring compliance with regulatory standards. Committed to driving quality improvement and operational excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Case Manager / Operations Coordinator
The Harris Center For Mental Health And IDD
Houston
07.2022 - Current
- Managed 10–12 concurrent, high-priority deliverables using data-driven insights in Excel and Epic EHR, ensuring compliance with regulatory standards and data governance policies.
- Minimized operational delays by 3% by managing end-to-end process transition plans and aligning resource allocation across clinical and administrative teams.
- Enhanced stakeholder satisfaction by 4% through design and execution of a streamlined communication matrix across multidisciplinary teams, utilizing Smartsheet for transparent, real-time project updates during operational transitions.
Care Coordinator
Ascent Health Inc
Houma
03.2020 - 12.2021
- Established data-driven audit processes for documentation and project deliverables, maintaining 93% quality assurance and compliance standards across active project portfolios.
- Optimized daily operational workflows for cross-functional team of 15+, enhancing project delivery and streamlining communication among departmental stakeholders.
- Directed resource allocation across 4 business units, ensuring timely execution of client-facing strategic initiatives.
Sales Support Consultant
AT&T Mobility
Houma
09.2014 - 12.2019
- Led digital transformation initiative to transition legacy data to secure cloud-based systems, standardizing operational protocols and enhancing database integrity.
- Managed external vendor contracts and partner relationships, coordinating across organizations to ensure adherence to technical Service Level Agreements (SLAs).
- Oversaw high-volume procurement and asset tracking workflows, ensuring 100% accuracy in system-wide inventory data and strict alignment with project budgets.
Education
MBA - Project Management
Louisiana State University
Shreveport, LA05-2026
Master of Science - Industrial And Organizational Psychology
University of Phoenix
Tempe, AZBachelor of Science - Criminal Justice
Southern University And A&M College
Baton Rouge, LASkills
- Project management
- Regulatory knowledge
- Quality improvement
- Data analysis
- Stakeholder engagement
- Effective communication
Certification
- Certified Associate of Project Management (CAPM) -In Progress
Timeline
Case Manager / Operations Coordinator
The Harris Center For Mental Health And IDD
07.2022 - Current
Care Coordinator
Ascent Health Inc
03.2020 - 12.2021
Sales Support Consultant
AT&T Mobility
09.2014 - 12.2019
MBA - Project Management
Louisiana State University
Master of Science - Industrial And Organizational Psychology
University of Phoenix
Bachelor of Science - Criminal Justice
Southern University And A&M College