TYESHA HARDEN
Hesperia,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated, dependable professional with a history of Excellent customer relations. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
1
1
Certification
Work History
- Office Manager
INFINITY 360 HOME CARE, LLC
08.2019 - Current
- Anticipated and prepared required materials for meetings.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
- Managed office operations while scheduling appointments for department managers.
- Oversaw process improvement initiatives.
- Executed training programs.
Administrator
Penny Lane Senior Care Services
05.2013 - 07.2019
- Conferred with supervisor to discuss patient condition and medical care.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Approved regular payroll submissions for employees.
- Evaluated employee records and productivity to complete employee evaluations.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Worked well in a team setting, providing support and guidance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
Bus Driver
Azusa USD
01.2008 - 03.2013
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Transported passengers safely along prescribed routes according to tight schedules.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
- Maintained CA driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
- Conducted pre-trip inspections of bus for safe operation.
- Followed schedules precisely to completely daily routes.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.
Education
Certificate - Medical Assistant
Riverside Adult School
Riverside, CA06.2015
GED -
Long Beach Adult School
Long Beach, CA11.1996
Skills
- Operations management
- Excellent multi-tasking ability
- Shift Scheduling
- Clerical Support
- Customer Relations
- Mail handling
- Customer Service
- Hiring and Training
- Staff Management
- Employee Supervision
- Staff hiring
- Office Management
Certification
- CM - Certified Office & Administrative Management Certification
Timeline
- Office Manager
INFINITY 360 HOME CARE, LLC
08.2019 - Current
Administrator
Penny Lane Senior Care Services
05.2013 - 07.2019
Bus Driver
Azusa USD
01.2008 - 03.2013
Certificate - Medical Assistant
Riverside Adult School
GED -
Long Beach Adult School
- CM - Certified Office & Administrative Management Certification
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