Tyesha Robinson
Greenwood,SC
Summary
Dynamic Shift Manager with a proven track record at Taco Bell, enhancing team performance and customer satisfaction through effective leadership and employee training. Skilled in cash handling and decision-making, demonstrated exceptional reliability and a customer service focus in fast-paced environments. Achieved significant improvements in operational efficiency and team collaboration. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Manager
Taco Bell
03.2022 - 10.2024
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Excelled in every store position and regularly backed up front-line staff.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Trained and mentored new employees to maximize team performance.
Environmental Services Housekeeper
Self Regional Healthcare
08.2018 - 01.2022
- Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
Education
High School Diploma -
Greenwood High
Greenwood, SC06-2009
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Patient Intake Process
- Vital Sign Monitoring
- Venipuncture Expertise
- HIPAA Compliance
- Specimen Collection
Certification
- Food Safety Modernization Act Certification – Food and Drug Administration, or accredited third parties.
- CPR/AED Certification
- Certified Medical Assistant (CMA)
Timeline
Shift Manager
Taco Bell
03.2022 - 10.2024
Environmental Services Housekeeper
Self Regional Healthcare
08.2018 - 01.2022
High School Diploma -
Greenwood High
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