Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyesha White

Mount Laurel

Summary

Adept at project management and fostering client relations, I enhanced client satisfaction and well-being at Bancroft Campus and Good Council Home through innovative solutions and compassionate support. My expertise in data management and critical thinking led to improved case outcomes, demonstrating my commitment to excellence in mental health counseling and support services.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Care Planner/DSP

Bancroft Campus
10.2023 - Current
  • Developed creative solutions for complex cases, utilizing critical thinking skills to overcome obstacles.
  • Coordinated access to supportive services such as mental health counseling or substance abuse treatment when necessary for client success.
  • Assisted clients in setting realistic goals and provided guidance on actionable steps towards achievement.
  • Shared responsibilities with agency team to direct permanency planning of each child.
  • Improved client satisfaction by providing timely and compassionate support throughout the case planning process.
  • Maintained accurate documentation, ensuring compliance with agency policies and legal requirements.
  • Documented data and completed accurate updates to case records.

Support Counselor

Good Council Home
03.2015 - 04.2023
  • Established trust-filled relationships with clients by maintaining confidentiality and respecting personal boundaries.
  • Participated in ongoing professional development opportunities to stay current on best practices within the mental health field.
  • Facilitated group therapy sessions to promote healthy communication, coping strategies, and socialization among peers.
  • Demonstrated flexibility and adaptability by adjusting counseling approaches based on evolving client needs or situational changes.
  • Communicated effectively both verbally and in writing regarding case updates with team members, supervisors, and external partners.
  • Assisted clients in navigating community resources for housing, employment, and other essential services.
  • Documented case notes accurately and timely, demonstrating attention to detail for seamless case management handovers.
  • Enhanced client well-being by providing emotional support and guidance during challenging times.
  • Developed individualized goals in collaboration with clients that focused on fostering independence and self-sufficiency skills over time.

Education

Nursing Assisting License - Nursing

Angels of Mercy Nursing School
Atco, NJ
08-2023

Certificate of Technical Studies - Health Claim Specialist Medical Coding And Billing

Harris School of Business
Cherry Hill, NJ
04-2014

High School Diploma -

Pennsauken Vocational School
Pennsauken, NJ
06-1996

Skills

  • Project management
  • Data management
  • Customer focus
  • Community education
  • Compliance monitoring
  • Communications management
  • Materials preparation
  • Critical thinking
  • Scheduling
  • Business administration
  • Client relations
  • Data analysis
  • Administrative recordkeeping
  • Communications and media

Certification

  • CPR/AED Certification
  • OSHA Certified
  • First Aid Certification
  • CompTIA Certification
  • Basic Life Support Certification (BLS)
  • Certified Nursing

Timeline

Care Planner/DSP

Bancroft Campus
10.2023 - Current

Support Counselor

Good Council Home
03.2015 - 04.2023

Nursing Assisting License - Nursing

Angels of Mercy Nursing School

Certificate of Technical Studies - Health Claim Specialist Medical Coding And Billing

Harris School of Business

High School Diploma -

Pennsauken Vocational School

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Tyesha White