Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Tyeskia Miller

San Antonio,TX

Summary

Experienced Truck Driver operating 18-wheelers, box trucks, tandems,and superdumps. Brings clean driving record, CDL B license. Customer-oriented and skilled at promoting customer retention, assisting with loading and unloading and completing accurate logs and paperwork. Responsible Truck Driver with expertise in planning routes, collecting payments and resolving customer service issues. Bringing 10+ years of related experience, advanced inspection skills and defensive driving abilities. Service-oriented with strong attention to detail and systematic approach to safety. Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Truck Driver

SRM Concrete
San Antonio, TX
01.2020 - 07.2021
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Verified load against shipping papers to ensure accuracy of shipment.
  • Provided customer service by responding to inquiries about services offered or directions to destination locations.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, and dangerous curves in order to plan the most efficient routes.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Logged driving hours and fuel usage data on time to keep reports current.
  • Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
  • Obtained signatures needed to complete and process paperwork.
  • Performed inspections and completed vehicle repairs.
  • Communicated with dispatchers regarding pickup and delivery times.
  • Loaded, balanced and secured product to safely transport goods.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Read and interpreted maps to determine vehicle routes.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Transported goods to and from specified destinations in accordance with delivery schedules.

CNA

Blanco Villa
San Antonio, TX
10.2017 - 01.2020
  • Answered patient call lights promptly and responded to requests appropriately.
  • Used mobility devices to transport patients.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Distributed drinking water and nourishment to residents.
  • Monitored food intake and output as directed by nursing staff.
  • Transported residents within the facility as needed.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.

Medical Assistant

Family Practice
San Antonio, TX
07.2018 - 08.2018
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Explained treatment procedures and physicians' instructions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Educated patients about medications, procedures and physician's instructions.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Documented notes during patient visits.
  • Processed orders for medical supplies and lab equipment.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Supported administrative staff by processing payments.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Assisted back office patient processes to reduce office wait times.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Handled general office duties to support administrative staff during peak hours.
  • Prepared treatment rooms for patient examinations.
  • Incorporated outside records into charts and EHR.
  • Conducted routine laboratory tests and sample analyses to monitor diseases.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Organized patient charts before each day's clinic sessions began.
  • Scheduled appointments for patients via phone and in person.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Organized charts, documents and supplies to maintain team productivity.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
  • Collected samples from patients for laboratory testing purposes.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Understood and followed oral and written directions.

Education

Certification - PCT

Quest College
San Antonio, TX
12-2022

Some College (No Degree) - CNA

Shawnee Community College
Ullin, IL

Certification - CCMA

Brightwood College
San Antonio, TX

Skills

  • Load Security
  • Route Management
  • Delivery Scheduling
  • Cargo Handling
  • Safe Driving
  • Document Management
  • Materials Transport
  • Trained in TX Safety Regulations
  • Vehicle Maintenance
  • Customer-Oriented
  • Inclement Weather Driving
  • Courteous and Polite Demeanor
  • Vehicle Inspections
  • Route Planning
  • Air Brake Certification
  • Problem-Solving Capabilities
  • Mechanical Knowledge somewhat
  • OTR Driving
  • Dependable and Reliable
  • DOT Compliance
  • Defensive Driver Training
  • Claims Processing
  • Insurance Verification
  • HIPAA Compliance
  • Anatomy and Physiology
  • Payment Posting
  • Invoice Processing
  • Medical Billing and Collections
  • Microsoft : Excell, word, presentation layout

Affiliations

  • mind solving games
  • music
  • likes multitasking

Accomplishments

  • was on the honor roll in school
  • graduated with honors
  • got several Campus Director Awards
  • Got many of certifications in the healthcare field

Certification

  • Certified as a Phlebotomist
  • Certified as an EKG tech
  • Certified as a PCT
  • Certified as a MA
  • Certified as a CNA
  • Got my CDL to drive trucks

Timeline

Truck Driver

SRM Concrete
01.2020 - 07.2021

Medical Assistant

Family Practice
07.2018 - 08.2018

CNA

Blanco Villa
10.2017 - 01.2020

Certification - PCT

Quest College

Some College (No Degree) - CNA

Shawnee Community College

Certification - CCMA

Brightwood College

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Tyeskia Miller