Tyffanie Hembree
Quapaw,OK
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
I am a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Diabetic Health Coach /Certified Life Coach
CHC/SEK
08.2021 - Current
- Collaborated with 10 organizations to expand health services and resources.
- Provided crisis intervention and supportive counseling services to assist clients facing issues and problems.
- Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
- Developed and implemented training classes to educate team members and community residents 5-10 members / residents.
- Targeted specific community groups with wellness and disease management information.
- Engaged clients in health-related activities to enhance overall well-being.
Certified Phlebotomist
Quest Diagnostics
07.2020 - 08.2021
- Participated in quality assurance and competency assessment initiatives.
- Verified patients' identification for proper sample collection.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Reviewed patient records for accuracy and completeness.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Assisted in training and onboarding new phlebotomists.
- Centrifuged blood samples as outlined in clinical protocols.
Front Office Manager
Heartland Dialysis
07.2019 - 05.2020
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Coached employees through day-to-day work and complex problems.
- Collected blood samples throughout the hospital approx. 150-300 collections a day
Emergency Room Registration Clerk
Integris Miami Hospital; Emergency Department
09.2018 - 07.2019
- Secured confidential patient information from unauthorized access.
- Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.
- Retrieved medical data for physicians and patients.
- Performed software updates, upgrades and data backups.
- Upheld HIPAA regulations and standards for protecting patient information.
Assistant Front Office Manager
Craig County Sheriff's Office
10.2017 - 09.2018
- Delivered performance reviews, recommending additional training or advancements.
- Developed procedures to establish accurate and organized check-in and check-out processes for visitors.
- Managed files and records for inmates and adhered to safety procedures to prevent breaches and data misuse.
- Interacted with visitors/inmates by phone, email, or in-person to provide information.
- Supervised timecard corrections for accuracy and duplications.
Communication Trainer
Grove Police Department
05.2014 - 09.2018
- Addressed warrants for City of Grove,
- Used CAD software to enter data in for all calls / tickets / warrants.
- OLETS
- Female inmate jailer (all female inmates)
- Dispatched 9 Fire Departments
- 4 Ambulance trucks
- 7 Non-emergent lines / 8 911 calls (solo)
- All radio traffic for local agencies
- 10 codes
Education
Associates Degree in Arts - Health Administration
University of Phoenix
Tempe, AZ08.2014
Skills
- Communication
- Planning
- Problem solving
- Organizing
- Data Entry
- Payroll
- Confidentiality
- Microsoft Word, Excel, Power point
Certification
- Certified Life Coach
- Certified Diabetic Health Coach
- Certified Phlebotomist - 2006-2023
Timeline
Certified Diabetic Health Coach /Certified Life Coach
CHC/SEK
08.2021 - Current
Certified Phlebotomist
Quest Diagnostics
07.2020 - 08.2021
Front Office Manager
Heartland Dialysis
07.2019 - 05.2020
Emergency Room Registration Clerk
Integris Miami Hospital; Emergency Department
09.2018 - 07.2019
Assistant Front Office Manager
Craig County Sheriff's Office
10.2017 - 09.2018
Communication Trainer
Grove Police Department
05.2014 - 09.2018
Associates Degree in Arts - Health Administration
University of Phoenix
- Certified Life Coach
- Certified Diabetic Health Coach
- Certified Phlebotomist - 2006-2023
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