Tyffany Rice
Columbus
Summary
Film Student effective at bringing projects from concept to reality. Expert in personnel and project management with a passion for turning the best ideas into shows and movies that entertain and inspire. With my ultimate goal in mind to become a movie producer.
well in a collaborative environment, yet thrives on personal sales achievements. Specializes in merchandising, with a particular talent for building a solid customer base. Retail Sales associate who enjoys helping customers find products to meet their needs.
Experienced with tax preparation and compliance, offering valuable insights to optimize client returns. Utilizes in-depth knowledge of tax regulations to ensure accurate filings. Track record of maintaining high client satisfaction through effective consultation and personalized tax strategies.
Overview
14
14
years of professional experience
Work History
Tax Preparer
IRS Tax
01.2023 - Current
- Prepared and filed federal and state tax returns for individual and business clients.
- Reviewed financial documents to identify potential deductions and credits for clients.
- Developed streamlined processes to enhance accuracy and efficiency in tax filing procedures.
- Analyzed complex financial situations to provide tailored tax strategies for diverse clientele.
- Collaborated with clients to gather necessary documentation for accurate tax submissions.
- Stayed current with evolving tax legislation to provide informed advice to clients.
Billing and Reimbursement Specialist
Beautiful Sparkling Hands LLC
03.2020 - Current
- Managed the full billing cycle for home health services, including claim preparation, submission, and payment posting for Medicare, Medicaid, and private insurance.
- Verified patient eligibility, authorizations, and insurance coverage to ensure accurate reimbursement.
- Monitored outstanding claims, followed up on denials, and coordinated with insurance carriers to resolve discrepancies.
- Maintained accurate patient billing records in compliance with HIPAA and healthcare regulations.
- Collaborated with clinical and administrative teams to ensure accurate documentation and timely billing.
- Prepared detailed reimbursement and aging reports to support financial tracking and cash flow management.
- Assisted in month-end closing processes and identified opportunities to improve billing efficiency and reduce errors.
- Reviewed documentation for accuracy, resolving discrepancies to facilitate timely payments.
- Processed reimbursement claims efficiently, ensuring compliance with regulatory standards.
COORDINATOR
YMCA
09.2020 - 11.2021
- Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Welcomed employees and guests, addressing needs with accurate information and support.
- Collaborated with cross-functional teams to plan daily activities and operations to meet targets.
- Rolled out branding strategies with effective training and front-line leadership of daily operations.
- Coordinated community outreach programs, enhancing member engagement and participation.
- Developed and implemented training materials for staff, improving service delivery standards.
- Streamlined scheduling processes for programs, optimizing resource allocation and usage.
- Led cross-functional teams to execute events, ensuring seamless operations and positive experiences.
Assistant Manager JPMorgan Chase Bank
JPMorgan Chase Bank
01.2016 - 07.2017
- Streamlined operational processes to enhance customer service efficiency and satisfaction.
- Led team training initiatives to improve staff performance and knowledge of financial products.
- Developed strategic plans to optimize branch performance and achieve organizational goals.
- Implemented risk management protocols to ensure compliance with banking regulations and policies.
- Analyzed customer feedback to identify service improvement opportunities and drive satisfaction metrics.
Retail Store/Brand Ambassador Team Lead
Coach
11.2014 - 02.2015
- Developed and executed brand awareness initiatives to enhance customer engagement.
- Cultivated strong relationships with clients, fostering loyalty and repeat business.
- Coordinated promotional events to showcase product lines and drive sales growth.
- Trained new team members on brand standards and customer service excellence.
- Provided feedback on product performance, contributing insights for strategic development.
Customer Service Representative
The Scotts Miracle Grow Company
04.2013 - 11.2014
- Assisted callers with information concerning their product or purchase of a future product.
- Troubleshoot consumer product issues and advised on corrected usage.
- Assisted callers with request for refunds, and set appointments for lawn service estimates.
- Responded to consumer questions for assistance through email, letter, fax, and chat.
Radio Co-host
WRFG 89.3 FM Atlanta Station
08.2013 - 12.2013
- Answered pledge calls from listeners.
- Interacting with caller’s questions and comments.
Sales Agent/Stock
Victoria's Secret
07.2013 - 12.2013
- Described use and operation of merchandise to customers.
- Received and processed cash and credit payments for in-store purchases.
- Placed special merchandise orders for customers.
- Shared product knowledge with customers while making personal recommendations.
- Demonstrated that customers come first by serving them with a sense of urgency.
- Worked as a team member to provide the highest level of service to customers.
- Maintained friendly and professional customer interactions.
- Verified that all merchandising standards were maintained on a daily basis.
Cashier
Panera Bread
09.2011 - 01.2013
- Received and processed cash and credit payments for in-store purchases.
- Apportioned and served food to facility residents, employees, or patrons.
- Assisted co-workers.
- Assisted diners with seating as needed
- Checked the quantity and quality of received products
- Cleaned bars, work areas, and tables
- Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash
- Greeted guests and sat them at tables or in waiting areas
- Inspected dining and serving areas to ensure cleanliness and proper setup
- Located items requested by customers
Education
Bachelor of Science - Entertainment Business
LA Film School
Hollywood, CA11-2020
High School Diploma - undefined
Watkins Memorial High School
Pataskala, Ohio01.2013
Skills
- Tax preparation
- Financial analysis
- Claim management
- Billing cycle management
- Client collaboration
- Verbal/written communication
- New business development
- Quality improvement
- Staff development
- Organizational growth
Languages
Spanish
Limited Working
English
Full Professional
Timeline
Tax Preparer
IRS Tax
01.2023 - Current
COORDINATOR
YMCA
09.2020 - 11.2021
Billing and Reimbursement Specialist
Beautiful Sparkling Hands LLC
03.2020 - Current
Assistant Manager JPMorgan Chase Bank
JPMorgan Chase Bank
01.2016 - 07.2017
Retail Store/Brand Ambassador Team Lead
Coach
11.2014 - 02.2015
Radio Co-host
WRFG 89.3 FM Atlanta Station
08.2013 - 12.2013
Sales Agent/Stock
Victoria's Secret
07.2013 - 12.2013
Customer Service Representative
The Scotts Miracle Grow Company
04.2013 - 11.2014
Cashier
Panera Bread
09.2011 - 01.2013
High School Diploma - undefined
Watkins Memorial High School
Bachelor of Science - Entertainment Business
LA Film School