Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tyffany Young

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

9
9
years of professional experience

Work History

Barista Shift Supervisor

HMSHost Starbucks
09.2023 - Current
  • Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
  • Maximized team productivity by expertly delegating tasks to kitchen staff.
  • Controlled food costs and managed inventory.
  • Developed coffee beverage menu, recipes, specialty coffee drinks, and appropriate menu pricing.
  • Trained and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.

Sever Assistant

Hyatt Regency
02.2023 - 09.2023
  • Delivered customer orders promptly and with attention to accuracy and satisfaction.
  • Streamlined food delivery process with strong communication skills between kitchen staff and servers, reducing wait times for customers.
  • Ensured timely seating of guests by effectively managing waiting lists and coordinating with the host/hostess team.
  • Arranged tables and chairs for special occasions and events.
  • Collaborated with other staff members to maintain high-level customer satisfaction.
  • Monitored dining room inventory and replenished as necessary.

Assistant Manager

T-Mobile
02.2022 - 08.2022
  • Assist with online sales and customer support
  • Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
  • Used in-store system to locate inventory and place special orders for customers.
  • Streamlined store operations for better efficiency by maintaining an organized and clean work environment.
  • Adhered to all company policies and procedures while consistently maintaining a professional demeanor and appearance.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed inventory effectively, ensuring stock levels were maintained at optimal levels for peak business periods.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Barback

Corona Beach House
10.2018 - 01.2021
  • Set up advertising signs and displays on shelves, counters and tables.
  • Learned how to make wide variety of mixed drinks.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
  • Ensured proper storage conditions were met for both perishable and non-perishable items to meet food safety standards.
  • Checked ID cards and verified bar guests were of legal age.

Secretary/Project Coordinator Intern

Dudly's Professional Services
06.2015 - 07.2018


  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Collaborated with cross-functional teams on special projects to achieve successful outcomes within deadlines.
  • Increased staff productivity with efficient meeting coordination and streamlined agenda preparation.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Answered multi-line phone system and enthusiastically greeted callers.



Education

Computer Network Technician Certification -

Florida Career College
Hialeah, FL
01.2022

Skills

  • Work Station Assignments
  • POS Systems
  • Equipment Maintenance
  • Barista Training
  • Safe Food Handling
  • Scheduling Coordination
  • ServSafe Certification
  • Telephone and Email Communication
  • Mobile fleet management
  • Work Planning and Prioritization
  • Cash Handling
  • Product Assembly
  • Team Collaboration and Leadership
  • Inventory Counts
  • Employee Training

References

  • Dudly E., (305) 816-6470, Former Boss
  • Vannesa B., (786) 213-8528, Close Friend
  • Amber B., (786) 416-2174, Former Co-Worker

Timeline

Barista Shift Supervisor

HMSHost Starbucks
09.2023 - Current

Sever Assistant

Hyatt Regency
02.2023 - 09.2023

Assistant Manager

T-Mobile
02.2022 - 08.2022

Barback

Corona Beach House
10.2018 - 01.2021

Secretary/Project Coordinator Intern

Dudly's Professional Services
06.2015 - 07.2018

Computer Network Technician Certification -

Florida Career College

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Tyffany Young