Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyheem Walker

Beverly,NJ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.

Overview

9
9
years of professional experience

Work History

Transit Bus Operator

SEPTA
07.2022 - Current
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.
  • Ensured compliance with federal, state, and local regulations by staying up-to-date on changing laws and guidelines affecting transportation operations.
  • Operated large vehicles in difficult urban and rural conditions.
  • Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
  • Developed strong relationships with regular passengers, fostering a sense of trust and reliability in the transit system.
  • Promoted public transit usage within the community through participation in outreach events and educational initiatives.
  • Handled fare collection accurately, protecting company revenue through diligent recordkeeping and reporting procedures.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Inspected bus for any mechanical issues before departure.
  • Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.

Field Artillery Cannon Crewmember

US Army
09.2018 - 01.2022
  • Operated in reduced visibility environments using infrared and starlight-enhancing night vision devices and targeting.
  • Ensured optimal utilization of resources during missions by managing inventory levels of ammunition, fuel, parts, and consumables effectively.
  • Promoted a culture of accountability within the team by enforcing disciplinary measures when necessary according to Army guidelines.
  • Drove and operated heavy and light wheeled trucks and tracked vehicles
  • Carried out day-day-day duties accurately and efficiently.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Identified issues, analyzed information and provided solutions to problems.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Maintained fire capability charts and friendly and enemy situation maps
  • Supported leadership decisions through effective participation in briefings, debriefings, and after-action reviews following engagements or exercises.
  • Contributed to unit cohesion by actively participating in team-building activities and fostering a positive working environment among diverse personnel groups.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.

Stock/Salesperson

Robert Wayne Footwear INC
09.2016 - 09.2018
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Logged reports, expenses, receipts and sales documents into digital database.
  • Tracked down hard-to-find merchandise at diverse locations.
  • Improved customer service and telecommunication skills to build lasting relationships.
  • Forged and nurtured impactful relationships with customers to cultivate loyalty.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Selected, recommended and helped obtain or locate merchandise based on customer desires and needs.
  • Assembled promotional displays to increase brand awareness and attract customers.
  • Organized store merchandise racks by size, style and color to maintain clean, visually-appealing showroom.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Prioritized helping customers over completing other routine tasks in store.
  • Networked within community to build and nurture successful relationships with new and long-term customers.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Increased average transaction value by upselling complementary products or services based on customer needs.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Community Counselor

NU Sigma Youth Services
06.2015 - 07.2016
  • Understanding troubles of many different problem from different people while providing solutions.
  • Established trustful relationships with clients through empathic listening skills during one-on-one sessions.
  • Provided supervision to junior staff members, sharing knowledge and expertise to improve overall team performance.
  • Facilitated weekly group sessions to encourage self-reflection and problem-solving.
  • Improved community relations by organizing events and workshops promoting mental health awareness.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Gained feedback useful in collaborating with business leaders to devise solutions.
  • Managed community within established cost constraints.
  • Introduced effective emergency resolutions and managed special projects.
  • Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Contacted correct individuals to perform repairs and maintenance to obtain immediate resolutions.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Self-motivated, with a strong sense of personal responsibility.
  • Developed strong communication and organizational skills through working on group projects.
  • Proven ability to learn quickly and adapt to new situations.
  • Contributed towards positive organizational culture by actively participating in staff meetings, committees, trainings, and events.

Education

Associate in Business Management Focus in Finance - Business Management

Eastern Gateway Community College
Steubenville, OH
03.2024

High School Diploma -

School Lane Charter High School
Bensalem, PA
06.2018

Skills

  • Personnel management
  • Reconnaissance
  • Navigation
  • Night observation devices
  • Munitions
  • Combat communications
  • Fire Control Systems
  • Team-building
  • Leadership
  • Flexible & Adaptable
  • Networking
  • Sales Goals
  • Telecommunications
  • Customer Complaint Resolution
  • Stocking and Replenishing
  • Security Monitoring
  • Equipment Maintenance
  • Passenger Service and Safety
  • Transportation Regulations
  • Filing and data archiving
  • Adaptive Decision Making
  • Schedule Management
  • Behavior Management
  • Situational Awareness
  • Basic Mathematics
  • Complaint and Conflict Resolution
  • Service Quality Assurance
  • Daily Logs
  • Proficient in Microsoft Office
  • Punctuality
  • Critical Thinking
  • Budget Control
  • Cost Control
  • Problem Resolution

Timeline

Transit Bus Operator

SEPTA
07.2022 - Current

Field Artillery Cannon Crewmember

US Army
09.2018 - 01.2022

Stock/Salesperson

Robert Wayne Footwear INC
09.2016 - 09.2018

Community Counselor

NU Sigma Youth Services
06.2015 - 07.2016

Associate in Business Management Focus in Finance - Business Management

Eastern Gateway Community College

High School Diploma -

School Lane Charter High School

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