Tyheim Williams
Dallas,TX
Summary
Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for providing quality products and experience for customers.
Overview
12
12
years of professional experience
Work History
Kitchen Operations Manager
Salted
02.2021 - Current
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our products for catering.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations to increase catering sales.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Improved kitchen efficiency by streamlining processes and implementing time-saving strategies.
- Enhanced food quality by monitoring preparation techniques and providing constructive feedback to staff.
- Reduced food waste through effective inventory management and menu planning.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Ensured a safe working environment by enforcing strict adherence to health and safety guidelines.
- Trained new kitchen staff members on proper cooking techniques, equipment usage, and sanitation practices for optimal performance.
- Implemented cost control measures to maintain profitability without sacrificing quality or guest satisfaction.
- Established vendor relationships for consistent supply of quality ingredients at competitive prices, contributing to budgetary goals.
- Oversaw daily operations including order placement, staff management, and quality control procedures for a smooth-running kitchen environment.
- Assisted in the development of marketing materials promoting the restaurant''s culinary offerings for increased visibility within the community.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Implemented effective inventory control systems to reduce food spoilage and waste.
District Manager
Purple Martini INC & Triple Profit INC
04.2018 - 02.2021
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Held meetings with director to identify techniques to overcome sales obstacles.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
- Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
- Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Kitchen Supervisor & Tactical trainer
Studio Movie Grill
03.2014 - 04.2018
- Responsibilities include leading team members, labeling and expiration date management, cleaning, receiving deliveries, organizing orders, fryer maintenance, on-the-fly food preparation, maintaining a safe work environment, working multiple stations, sanitation management, expediting food, ticket time management, opening and closing the kitchen, and project management.
Line Cook/Prep Cook
Taco Mac
05.2016 - 03.2017
- Responsibilities include maintaining the line, detail cleaning, fryer maintenance, learning prep recipes, preparing for rushes, station closing and opening.
Gutter Installer
South Eastern Under Decking
01.2015 - 01.2016
- Responsibilities include crafting and installing gutter and drip edge systems, and driving equipment.
Meat Clerk
Kroger
01.2012 - 01.2014
- Responsibilities include preparing custom orders, maintaining a clean work environment, stocking, opening and closing the meat department, and providing customer service.
Education
High School Diploma -
Duluth High School
05.2014
Skills
- Management (4 years)
- Customer Service (7 years)
- Sales (7 years)
- Scheduling (4 years)
- Inventory (7 years)
- Training (4 years)
- Marketing (3 years)
- Cash Handling (7 years)
- Retail (7 years)
- Operations (4 years)
- Payroll (4 years)
- Restaurant Management (1 year)
- Restaurant Experience (5 years)
- Shift Management (4 years)
- Team Building (4 years)
- Quality control (4 years)service
- Communicate clearly, concisely, and accurately in order to ensure effective store operations
- Solicit customer feedback to understand customer needs
- Utilize management information tools and analyze financial reports to identify trends and issues in store performance
- Menu Development
- Special Event Coordination
- Lead Prospecting
- Professional Networking
- Business Development and Planning
- Marketing Initiatives
- Order Management
Accomplishments
- Average monthly a reduced labor costs of 4-5% by reworking schedules and workflow.
- Achieved District Manager of the year
award in 2020 for opening up a new store and by introducing Hubspot for CRM to help with our sale, service and operations management. - Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Collaborated with team in the development of a new business opening with DollarSmart.
Awards
- District Manager of the year award, 2020
- Best Lead tactical trainer award for SMG, 2018
- Employee of the month SMG, March 2018
Projects
Opening of a new store within Triple Profit INC "DollarSmart", Marietta, GA, Cleaning and organizing the store before opening day in order to ensure the best first impression for new customers., Establish venders, Marketing, Hiring and training of new employees, Security system set up and protocols to ensure a safe environment.
Timeline
Kitchen Operations Manager
Salted
02.2021 - Current
District Manager
Purple Martini INC & Triple Profit INC
04.2018 - 02.2021
Line Cook/Prep Cook
Taco Mac
05.2016 - 03.2017
Gutter Installer
South Eastern Under Decking
01.2015 - 01.2016
Kitchen Supervisor & Tactical trainer
Studio Movie Grill
03.2014 - 04.2018
Meat Clerk
Kroger
01.2012 - 01.2014
High School Diploma -
Duluth High School
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