Tyia Gilbert
Pittsburgh,PA
Summary
Empathetic and proactive Direct Support Professional with expertise in problem-solving, clear communication, and time management. Successfully assisted clients in daily living activities while fostering a collaborative environment and advocating for their needs.
Overview
3
3
years of professional experience
Work History
Direct Support Professional
Family Services United
Pittsburgh, PA
08.2025 - Current
- Developed and implemented individualized care plans in collaboration with multidisciplinary teams.
- Administered medications as prescribed, ensuring adherence to health protocols and client safety.
- Administered medications according to prescriptions, ensuring client safety.
- Supported daily living activities, enhancing client independence and quality of life.
- Trained new staff on best practices for direct support services, fostering a collaborative work environment.
- Facilitated recreational activities to promote social engagement and emotional well-being among clients.
- Advocated for clients' needs within the community, strengthening access to resources and support services.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Assisted disabled clients to support independence and well-being.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Team Member
Chick-fil-A
Pittsburgh, PA
05.2023 - 02.2025
- Prepared food items according to safety and quality standards, supporting kitchen operations.
- Adapted quickly to changing priorities during peak service hours, enhancing workflow efficiency.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team efforts by communicating effectively and fostering a positive work atmosphere.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Education
High School Diploma -
Community College of Allegheny County
Pittsburgh, PASkills
- Medication administration
- Crisis intervention
- Client support
- Compassionate care
- First aid and safety
- Safety compliance
- Mobility assistance
- Appointment scheduling
- Transportation
- Transportation assistance
Timeline
Direct Support Professional
Family Services United
08.2025 - Current
Team Member
Chick-fil-A
05.2023 - 02.2025
High School Diploma -
Community College of Allegheny County