Summary
Overview
Work History
Education
Skills
Certification
Serv Safe
Timeline

Tyiesha Sweeney

Fort Worth,TX

Summary

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Reliable employee seeking a management position. Offering excellent communication and good judgment, to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Denco Family
02.2022 - Current
  • Carefully interviewed, selected, trained and supervised staff.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Led and directed team members on effective methods, operations and procedures.
  • Correctly calculated weekly inventory and ordered appropriate supplies.
  • Oversaw personnel to maintain adequate staffing and minimize overtime.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

Team Lead

Jersey Mike's Subs
03.2021 - 02.2022
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Took on additional job duties during unexpected backlog, resulting in meeting project targets.

Cook

Healthcare Services Group
08.2017 - 09.2020
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Transitioned between breakfast and lunch service.
  • Managed kitchen staff, supervised preparation of foods, and explained steps for readying specialty items.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Unloaded food supplies from distributor trucks to efficiently organize inventory.
  • Checked meat temperatures prior to plating and serving dishes, upholding strict standards for food safety and preparation.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Led shifts while preparing food items and executing requests based on required specifications.
  • Prepared texture modified foods.

Dialer

Document Verifications
05.2015 - 09.2016
    • Responded to customer inquiries with patience and positivity to establish excellent first impression.
    • Connected callers with appropriate professional, department or business.
    • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
    • Updated records with current information for effective business record keeping.
    • Met targets consistently by working hard and with strong attention to detail.

Cashier

Burger King
05.2015 - 08.2015
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases.
  • Greeted customers entering store and responded promptly to customer needs.
  • Addressed customer needs and made product recommendations to increase sales.

Education

No Degree - Business Management

Dvry University, Ontario, CA
03.2023

High School Diploma -

Success One!, Willows, CA
06.2018

Skills

  • Control of Expenses
  • Food Service Background
  • Hiring, Training and Brand Standards Promotion
  • Customer Service Best Practices
  • Food Preparation and Safety
  • Labor and Food Cost Control /Inventory control
  • Culinary Arts Education
  • Accounts Payable and Accounts Receivable
  • Microsoft Office and Microsoft Excel
  • Time Management
  • Serv Safe Certification

Certification

Serv Safe

Serv Safe

Serv safe's main goal is to educate food service workers about food safety. They provide a nationally accredited certificate in food safety that is required by law in many states. The ServSafe program strives to educate workers in the foodservice industry about the causes and consequences of foodborne illness. ServSafe certification helpsprevent deaths, illness and the reputation of restaurants.

Timeline

Restaurant Manager - Denco Family
02.2022 - Current
Team Lead - Jersey Mike's Subs
03.2021 - 02.2022
Cook - Healthcare Services Group
08.2017 - 09.2020
Dialer - Document Verifications
05.2015 - 09.2016
Cashier - Burger King
05.2015 - 08.2015
Dvry University - No Degree, Business Management
Success One! - High School Diploma,

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Tyiesha Sweeney