Summary
Overview
Work History
Education
Skills
Timeline
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Tyi’Jah K. Shanks

Vicksburg,Ms

Summary

Dynamic and results-oriented professional with extensive experience in machinery operation and customer service, notably at Circle K. Excelled in fast-paced environments, demonstrating a strong work ethic and exceptional problem-solving abilities. Skilled in teamwork and collaboration, with a proven track record of enhancing customer satisfaction and streamlining operations.

Overview

2025
2025
years of professional experience

Work History

Machine Operator

Foam Packaging
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.

CSR

Circle K
11.2024 - 01.2025

ALL

Corner Market
10.2022 - 01.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Paid attention to detail while completing assignments.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Passionate about learning and committed to continual improvement.

Cashier

Taco Bell
03.2021 - 09.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor In Sciene - Criminal Justice

Alcorn State University
Lorman, MS

High School Diploma - HHS

Warren Central High School
Vicksburg, MS
05.2023

Skills

  • Strong work ethic
  • Good communication
  • Attention to detail
  • Machinery operation
  • Machinery operations
  • Teamwork and collaboration
  • Problem-solving
  • Workplace safety
  • Computer skills
  • Assembly and production

Timeline

CSR

Circle K
11.2024 - 01.2025

ALL

Corner Market
10.2022 - 01.2023

Cashier

Taco Bell
03.2021 - 09.2021

Machine Operator

Foam Packaging

Bachelor In Sciene - Criminal Justice

Alcorn State University

High School Diploma - HHS

Warren Central High School

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Tyi’Jah K. Shanks