Ty'Ina Moore
Americus,GA
Summary
Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with students. Fosters sense of community among residents to support individuals in times of need. Reputable Artist recognized for consistently developing innovative techniques to encourage creativity and visual product improvement. Disciplined and productive, creative with diverse and varied portfolio, showcasing personal evolution in artistic journey. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions.
Overview
2
2
years of professional experience
Work History
Senior Residential Leader
Georgia Southwestern State University
2023.07 - Current
- Assist residents with transitioning into new living environment and maintain strong relationships with residents.
- Enforce policies and safety standards through building and room rounds.
- Coordinate activities and events to create safe, positive and inclusive environment.
- Provide crisis management and intervention during emergency situations.
- Promote culture of respect and understanding among students and residential leaders.
- Mentor and coach students and residential leaders to foster positive relationships and encourage successful academic achievement.
Freelance Artist
Playheart Apparel
2021.12 - Current
- Consult with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Contribute to creative process through original ideas and inspiration.
- Maintain and share portfolios of artistic work to demonstrate styles, interests, and abilities with potential customers.
Informational Technology Student Desk Assistant
Georgia Southwestern State University
2021.10 - Current
- Confirm appointments, communicate with clients, and update client records.
- Welcome customers with friendly greeting, answer general questions, gather nature of visit, and direct to specific offices.
- Resolve customer problems and complaints.
- Organize, maintain, and update information in computer databases.
- Reset passwords, emails, and authentication methods.
- Collected and distributed messages to team members and managers to support open communication and high customer service
Thunder Camp Director
Georgia Southwestern State University
2023.03 - 2023.08
- Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
- Arranged packed activity schedule with numerous outdoor activities, crafts and learning opportunities.
- Managed camp operations for Camp Grace facility serving over 100 campers each day.
- Oversaw team of counselors and support team members.
- Worked alongside co-director, student engagement coordinator, and Thunder Camp coordinator to collaborate on logistics.
Residential Leader
Georgia Southwestern State University
2021.08 - 2023.05
- Logged and filed incident reports, detailing significant occurrences during assigned shifts.
- Promoted and sustained organic leadership by maintaining positive peer-leader relationships and supporting goals of each resident.
- Observed and documented resident progress, reporting recorded metrics to Residential Leader Coordinator.
- Upheld all university and residence hall rules, regulations and policies.
- Assisted in opening and closing of residence halls at beginning and end of each semester, as well as during vacation periods.
- Aided residents in completing daily routines of care and activities.
- Managed and mentored 30+ residents daily
Sandwich Artist
SUBWAY®Restaurants
2022.05 - 2023.01
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Managed over 50 customers daily
Customer Service Representative
Alf's Farm & Garden, Inc.
2021.06 - 2021.08
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Maintained life and vibrancy of plants, including fruit trees, flowers, and bushes
Education
No Degree - Psychology
Georgia Southwestern State University
Americus, GA05.2024
Skills
- Emotional Support
- Supervising Residential Leaders and Residents
- Plan Program Operations
- Crisis Prevention Intervention
- Community Meetings
- Mediate Conflicts
- Train Staff
- Camping Programming Knowledge
- Arts and Crafts Expertise
- Team Communication
- Managing Inventory
- Public Speaking
Cooking
Cooking is my favorite hobby. Cooking is a place of peace and artistry for me. I have been cooking since I was eight years old, making scrambled eggs and bacon. Several years later, I have mastered recipes, created my own recipes, and have even learned to start and use a grill.
Timeline
Senior Residential Leader
Georgia Southwestern State University
2023.07 - Current
Thunder Camp Director
Georgia Southwestern State University
2023.03 - 2023.08
Sandwich Artist
SUBWAY®Restaurants
2022.05 - 2023.01
Freelance Artist
Playheart Apparel
2021.12 - Current
Informational Technology Student Desk Assistant
Georgia Southwestern State University
2021.10 - Current
Residential Leader
Georgia Southwestern State University
2021.08 - 2023.05
Customer Service Representative
Alf's Farm & Garden, Inc.
2021.06 - 2021.08
No Degree - Psychology
Georgia Southwestern State University
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