Experienced, versatile, results-oriented professional with proven skills in customer service, management, and healthcare. Successfully leads by sharing knowledge, using effective communication strategies, and fostering a team-oriented culture.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Home Health Aide
Travail With Us, LLC
12.2022 - 05.2024
Assisted disabled clients to support independence and well-being.
Provided mobility assistance such as walking and regular exercising.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Communicated regularly with clients' families to provide updates on health and wellbeing.
Improved patients' comfort with massage and application of topical treatments.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Monitored changes in clients' conditions to report concerns to supervisor.
Trained new staff members on best practices for home health care.
Manager/Night Shift Lead
Popeyes Louisiana Kitchen Inc.
11.2021 - 11.2022
Oversaw daily operations of the restaurant, ensuring smooth and efficient service
Maintained high standards of cleanliness, sanitation, and safety throughout the restaurant
Monitored inventory levels and placed orders for food, beverages, supplies, and equipment as needed
Ensured compliance with all health codes, licensing regulations, and labor laws
Managed and motivated employees to be productive and engaged in work.
Controlled costs to keep business operating within budget and increase profits.
Handled customer complaints or concerns promptly and effectively to ensure customer satisfaction
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Child Care Worker
St. Joseph's Carmelite Home
04.2021 - 11.2021
Created a safe and stimulating environment by implementing age-appropriate activities, games, and crafts
Ensured the well-being of children by monitoring their behavior, health, and safety at all times
Attended staff meetings to discuss program improvements, share ideas, and address concerns related to childcare services
Maintained accurate records of attendance sheets, incident reports, medication administration logs
Supervised indoor/outdoor playtime ensuring the safety of all children involved
Adapted caregiving techniques based on individual needs including dietary restrictions or special medical conditions
Demonstrated patience when dealing with challenging behaviors or emotional situations
Education
B.A.S. - Healthcare Management
Colorado Technical University-Online
Colorado Springs, CO
06-2025
Associate of Applied Science - Healthcare Administration
Colorado Technical University-Online
Colorado Springs, CO
09-2021
Skills
Microsoft Outlook (2 years)
Microsoft Word (2 years)
Childcare
Meal Preparation (2 years)
Senior Care
Home Care (2 years)
Caregiving (2 years)
Management
ADL support
Interpersonal communication
Dressing assistance
Housekeeping
Certification
Driver's License
April 2024 to April 2031
Timeline
Home Health Aide
Travail With Us, LLC
12.2022 - 05.2024
Manager/Night Shift Lead
Popeyes Louisiana Kitchen Inc.
11.2021 - 11.2022
Child Care Worker
St. Joseph's Carmelite Home
04.2021 - 11.2021
B.A.S. - Healthcare Management
Colorado Technical University-Online
Associate of Applied Science - Healthcare Administration