Tyisha Gayles

• Excelled in every store position and regularly backed up front-line staff.
• Coached crew members to optimize performance and motivate toward more efficient work.
• Tracked receipts, employee hours, and inventory movements.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.
• Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Cooperated with coworkers to improve customer experience and manage storefront.
• Kept employees operating productively and working on task to meet business and customer needs.
• Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
• Located and resolved problems with team production and performance to maintain consistent quality levels.
• Trained and mentored new employees to maximize team performance.
• Built relationships with customers and managed accounts to drive revenue and profit.

Enhanced customer satisfaction with timely meal preparation and consistent quality.

• Followed food safety practices and sanitation guidelines.
• Prepared sandwiches, salads and other specialty items according to customer specifications.
• Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
• Cleaned and maintained work areas, equipment and utensils.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Learned other teammates' work tasks to train as backup.
• Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
• Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.

• Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
• Monitored vital signs and reported changes in patient condition to medical professionals promptly.
• Assisted patients with daily living activities, promoting independence and wellbeing.
• Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
• Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
• Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
• Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
• Answered patient assistance calls, assessed needs, and offered qualified support.
• Improved patient comfort by providing compassionate and attentive care.

• Contributed ideas for process improvements which led to reduced costs without compromising quality.
• Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
• Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
• Exercised composure under pressure and in escalated customer service scenarios.
• Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.
• Monitored employee performance, providing constructive feedback and coaching to foster professional growth.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Ensured compliance with all company standards as well as local health and safety regulations during each shift.
• Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
• Assisted customers with inquiries or concerns promptly and professionally, enhancing brand reputation for excellent service.

• Kept food preparation area, equipment, and utensils clean and sanitary.
• Recorded orders by answering customer questions and entering requests in system.
• Worked well with teammates and accepted coaching from management team.
• Worked front counter, drive-thru and other areas.
• Greeted customers at drive-thru and took food orders.