Enthusiastic candidate with extensive experience in customer service and financial reporting at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions.
Overview
17
17
years of professional experience
Work History
Check Operations
State Street Bank And Trust Company
02.2006 - Current
Monitor financial and operational performances of individual investments to ensure portfolios meet risk goals.
Implemented fraud detection procedures within check processing.
Assist with compliance fiduciary reviews and audits.
Identified counterfeits, suspicious activity or potential red flag transactions and immediately escalated to management.
Performed re-deposit processing functions and reconciled check-writing exceptions.
Maintain client customer relationships by providing outstanding customer service.
Oversee daily reporting and financial instruments , to ensure client is receiving accurate data.
Recommendations for changes to procedures, operating systems, and other financial control functions.
Recruit staff members and oversee training programs.
Prepare operational and risk reports for management analysis.
Evaluate financial reporting systems that are in house for accuracy and efficiency.
Meet with investors to identify and implement consistent operational best practices.
Review fraudulent check-writing for financial reporting, to assist clients with inquiries.