Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyisha Morgan

Vacaville,CA

Summary

Dynamic leader with a proven track record at Walmart, adept in team supervision and fostering a collaborative environment. Skilled in cash handling accuracy and customer service, I excel in driving performance improvements and maintaining high-quality standards. My approach combines effective problem-solving with strong relationship-building capabilities, ensuring both team and customer satisfaction.

Overview

2025
2025
years of professional experience

Work History

Frontend TeamLead

Walmart
  • Effectively delegated tasks among team members based on individual strengths, ensuring a balanced workload and efficient project completion.
  • Conducted thorough code reviews, identifying potential issues and providing constructive feedback to improve overall code quality.
  • Fostered an open, collaborative work environment by promoting regular communication between team members and encouraging the sharing of ideas and solutions to common challenges.

Api

Walmart
06.2024 - 11.2024

• maintaining and monitoring shrink

• safety checks, and follow ups with Management and other Associate's

• working with the Frontend on self checkout, long and shorts and theft.

• monthly star audit walk's with Market, store manager and team leads.

Stocking 1 TeamLead

Walmart
01.2023 - 04.2024
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals, unloading, stocking, viz pick, truck set and more.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

OGP

Walmart
11.2021 - 01.2023
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Shopping for customers and dispensing orders.

Automotive Service Writer

Walmart
10.2020 - 11.2021
  • Collaborated with team members to optimize workflow, contributing to a more efficient service department.
  • Ensured high-quality workmanship by communicating effectively with technicians regarding repairs and maintenance needs.
  • Accurately diagnosed and recorded service needs on work orders and provided details to technicians.
  • Greeted and registered customers requiring service and directed automobiles to service garage.
  • Taking customers order's for the service needed.

Cashier/ Customer Service

Walmart
09.2018 - 11.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.

Inventory Specialist

Wis Inc
03.2015 - 09.2018
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.

Security Officer

Securitas
02.2008 - 05.2013
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Securitas Officer

Securitas/Alza
03.2006 - 02.2008
  • Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
  • Improved department efficiency by streamlining and implementing policies and processes.
  • Coordinated operations with other emergency service groups.
  • Established protocols for handling sensitive information, ensuring confidentiality and compliance with legal standards.
  • Enhanced officer safety with introduction of new protective gear and safety protocols.
  • Conducted thorough investigations into complex cases, leading to successful resolution of numerous high-profile incidents.

Education

GED

Fairfield-Suisun Adult School
Fairfield, CA
06.2017

Skills

  • Customer service
  • Problem-solving skills
  • Time management
  • Listening skills
  • Cash counting
  • Cash handling
  • Relationship building and management
  • Training and mentoring
  • Goals and performance
  • Cash register operation
  • Cash handling accuracy
  • Employee motivation
  • Team supervision
  • Opening and closing procedures
  • Theft management
  • Safety
  • Communication
  • Feedback
  • Integrity
  • Self awareness
  • Hoodles & delegation

Timeline

Api

Walmart
06.2024 - 11.2024

Stocking 1 TeamLead

Walmart
01.2023 - 04.2024

OGP

Walmart
11.2021 - 01.2023

Automotive Service Writer

Walmart
10.2020 - 11.2021

Cashier/ Customer Service

Walmart
09.2018 - 11.2020

Inventory Specialist

Wis Inc
03.2015 - 09.2018

Security Officer

Securitas
02.2008 - 05.2013

Securitas Officer

Securitas/Alza
03.2006 - 02.2008

Frontend TeamLead

Walmart

GED

Fairfield-Suisun Adult School
Tyisha Morgan