Skilled HR professional well-versed in setting up and administering all types of benefits plans. Excellent verbal and written communication skills. Hardworking and diligent with a detail-oriented and thorough approach.
Overview
18
18
years of professional experience
Work History
Talent Acquisition Systems Manager (Remote)
MGM Resorts International
05.2023 - Current
Managed vendor relationships for hardware and software acquisitions, negotiating favorable contract terms to minimize costs while maintaining quality standards.
Established best practices for systems management by creating detailed documentation and training materials for fellow team members.
Introduced automation solutions to improve efficiency in routine tasks, allowing staff to focus on more strategic initiatives.
Managed system updates and patches, maintaining a stable and secure environment for end-users across the organization.
Regional Talent Acquisition Specialist (Remote)
MGM International Resorts
05.2021 - Current
Managed ADA Job Reassignments for employees with work accommodations.
Assisted with testing for First Advantage Background check new platform.
Manage requisition, recruitment, and staffing processes to ensure consistency.
Post, screen, interview candidates, generate offer letters, gather relocation information, and disposition candidates.
Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
FMLA Partner (Remote)
MGM International Resorts
01.2020 - 05.2021
Manage Absence Management team consisting of FMLA Administrators and FMLA Coordinators total of 9 team members.
Oversaw the leave administration processes for all MGM Resorts International Properties as well as Regional properties.
Oversaw Covid case process with placing and returning employees from Quarantine leave.
Supervision on a total of 2500 rotating cases.
Responsible for the training of FMLA Administrators and FMLA Coordinators on specific Regional properties policies and procedures.
Updated SOP's to include Borgata LOA's as well as Massachusetts Paid Family Leave.
Collaborating daily with the team for any issues or concerns that may arise during the process of leaves.
Providing guidance to the FMLA Coordinator and Administrators on complex cases.
FMLA Supervisor (Remote)
MGM International Resorts
04.2018 - 01.2020
Administrated all leaves of absence include: medical, FMLA, STD, LTD, military, unpaid personal leaves, jury duty, bereavement and workers compensation.
Reviewed and approved medical documentation, tracking time off, follow up on doctors certifications, monitoring return to work status and general communications with the employees.
Managed a total of 1000+ cases for all leave requests.
Oversaw the leave administration process for Borgata (New Jersey) and Yonkers (New York) Properties.
Worked closely with Property ER/LR Partners to review and facilitate decisions on work accommodations under ADA.
Managed FMLA entitlements to run concurrently with Workers Compensation Absence when necessary.
Administered HIPAA training to new HR team members.
Responsible for overseeing all 2nd opinions with ER/LR.
Collaborated with ER/LR and management to identify FMLA misuse and overutilization.
Handled all FMLA investigations and interactive processes for leave discrepancies.
Offered guidance and recommendations to HR staff regarding any concerns or issues involving an employee's leave and possible disciplinary actions.
FMLA Admin II (Remote)
MGM International Resorts
09.2017 - 04.2018
Facilitated mandatory upper management modules about leave of absence
Ensured that all team members' documents submitted were properly e-filed into systems Date Imagine or Web Docs
Assisted with all HIPAA training for new team members who joined the team
Assisted in HR system conversion from VISTA PDS to Workday
Enhanced company compliance with federal and state regulations by consistently reviewing, updating, and implementing FMLA policies and procedures.
Increased company-wide understanding of FMLA benefits through regular training sessions, presentations, and workshops.
Assisted employees in navigating the complex requirements of FMLA eligibility criteria, ensuring they received appropriate support during their leave periods.
Maintained confidentiality and discretion when handling sensitive employee information, fostering a workplace culture of trust and respect.
Advised upper management on best practices for accommodating employees with medical or family-related leave needs, contributing to a more inclusive work environment.
Benefits Specialist
Borgata Hotel Casino & Spa
06.2006 - 09.2017
Managed benefit plans for 2,500 employees.
Responsible for administration of several benefit programs which include: medical; dental; vision; prescription; flex spending; COBRA; life insurance; accidental death and dismemberment; short and long term disability; FMLA; retirement and investment plans.
Coordinate Health events for employees every year.
Process and track Leave of Absences to include notifications.
Provide accurate direction to employees regarding FMLA in accordance with company policy and State Disability.
Responsible for maintenance of all benefits and Leave Of Absence records in the E-File system.
Facilitate mandatory Supervisor and Manager modules pertaining to Leave of Absences.
Participate in grievances and unemployment hearings pertaining to terminations or denials of Leave requests.
Handle multiple employee issues with confidentiality, using problem solving skills at all times.
Supported Benefit Manager and Director in special projects including Wellness events and activities.
Assisted with transitioning leave of absence management systems from Vista to Workday.
Coordinated all aspects of employee leave including FMLA, short-term disability, long-term disability and paid and unpaid leaves of absence.
Education
AS Business Management - Business Management
Johnson & Wales University
Miami, FL
01.2006
High School Diploma -
Pleasantville High School
Pleasantville, NJ
01.2004
Skills
FMLA Administration
FMLA Expertise
Disability Management
HIPAA Understanding
Attention to Detail
Problem Solving Abilities
Strong Communication Skills
Excellent Computer Skills and knowledge of systems (Microsoft Office, Peoplesoft, iTime, Data Imagine, Workday, Work brain, Neocase, Hire Ez, Phenom, Hire Vue, VFairs)
HRIS Systems Implementations
Project Management
System Troubleshooting
Performance Improvements
Training Documentation
Strategic Planning
Quick Learner
Able to accurately establish priorities and quickly adapt to changing needs
Accomplishments
Deans List - Spring 2006
Upward Mobility Program (Managers in Training) - 2007-2008
Vice President Hospitality at MGM Resorts International / Borgata Resort & CasinoVice President Hospitality at MGM Resorts International / Borgata Resort & Casino
Slot Services Supervisor at Golden Nugget Atlantic City Hotel, Casino & MarinaSlot Services Supervisor at Golden Nugget Atlantic City Hotel, Casino & Marina