Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
TYISHA WILBORN

TYISHA WILBORN

Gaston,SC

Summary

Results-driven professional with high standards, adept at team collaboration and adaptable to changing needs. Seeking the role of Office Manager with proven expertise in administrative management, scheduling, budgeting, and staff coordination. Recognized for effective communication, problem-solving abilities, and strong organizational skills to drive success in a dynamic office environment.

Overview

9
9
years of professional experience

Work History

Office Manager

Yellowstone Landscape Group
02.2024 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Office Manager

Coleman American Moving Services Inc.
08.2021 - 02.2024
  • Created, maintained and updated filing systems for paper and electronic documents
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
  • Updated reports, managed accounts, and generated reports for company database
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
  • Generated monthly billing and posting reports for management review
  • Utilized various software programs to process customer payments
  • Maintained accurate records of customer payments

Customs Broker

DHL Global Forwarding
06.2018 - 06.2021
  • Coordinated with shipping and transport companies on behalf of clients
  • Researched and prepared product cost and trade compliance reviews for clients
  • Provided expert advice on [Location] laws, describing government requirements for transporting imported goods
  • Maintained up-to-date knowledge of US customs regulations and international trade laws
  • Identified and gathered commercial and international data, documents and rulings upon clients' requests
  • Lawfully cleared merchandise through customs per client and government requirements

Office Clerk

Coleman American Moving Services Inc.
06.2016 - 04.2018
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction
  • Maintained organized files and stocked supplies to support team needs and maximize performance
  • Maintained and updated office records, both digital and physical
  • Responded to inquiries from callers seeking information

Education

No Degree - Human Services

Midlands Technical College
West Columbia, SC

High School Diploma -

Richland Northeast High School
Columbia, SC
05.2002

Skills

  • Order Supplies
  • Customer Service
  • Customer Relations
  • Human Resources
  • Clerical Support
  • Process Payments
  • Accounts Payable and Receivable
  • Staff Management
  • Training and Development
  • Copying and Scanning
  • Word Processing
  • Payroll Support
  • Office Management
  • Organizational Skills
  • Excellent multi-tasking ability
  • Data Entry
  • Employee Supervision
  • Financial Reporting
  • Financial Tracking
  • Organizational skills
  • Office management
  • Customer service
  • Office administration
  • Data entry
  • Customer relations
  • Clear oral/written communication
  • Billing
  • Scheduling and calendar management
  • Administrative support
  • Payroll processing

Timeline

Office Manager

Yellowstone Landscape Group
02.2024 - Current

Office Manager

Coleman American Moving Services Inc.
08.2021 - 02.2024

Customs Broker

DHL Global Forwarding
06.2018 - 06.2021

Office Clerk

Coleman American Moving Services Inc.
06.2016 - 04.2018

High School Diploma -

Richland Northeast High School

No Degree - Human Services

Midlands Technical College

Similar Profiles

CREATE PROFILE