Overview
Work History
Education
Skills
Timeline
Generic

Ty'Jae Backus

Brooklyn,MD

Overview

4
4
years of professional experience

Work History

1:1 Aide

Aveanna Heathcare
Baltimore, MD
10.2023 - Current
  • Assisted teachers with classroom activities and instruction.
  • Provided individualized tutoring to struggling students.
  • Organized materials for the teacher's use in the classroom.
  • Attended staff meetings and professional development sessions.
  • Conducted small group activities to reinforce learning objectives.
  • Administered standardized tests and assessments as directed by school personnel.
  • Created positive relationships with students through active listening and positive reinforcement of behavior expectations.
  • Supported special education students in the general education setting by providing accommodations or modifications.
  • Maintained accurate records of student progress, behaviors, and attendance.
  • Monitored student safety while on school grounds or during field trips.
  • Helped maintain a safe learning environment by enforcing rules and regulations set forth by the school district.
  • Assisted in implementing Individual Education Plans.
  • Communicated regularly with parents regarding their child's academic performance and social and emotional needs.
  • Participated in parent-teacher conferences to discuss student progress.
  • Implemented behavior management techniques such as redirection or timeouts when necessary.
  • Engaged students in meaningful conversations about their interests or daily experiences.
  • Encouraged student self-advocacy skills within the classroom setting.
  • Supervised recess periods ensuring all students were engaged in safe activities.
  • Assisted teachers with grading assignments, preparing lesson plans, and organizing classrooms.
  • Provided clients with emotional support and companionship.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Performed hands-on service tasks in assigned areas to successfully fulfill goals and objectives.
  • Assisted with maintaining orderly physical environment conducive to optimal growth, health and safety.
  • Participated in staff meetings to facilitate program planning, goal setting and implementation.

Cashier

McDonald's
Baltimore , MD
04.2022 - 12.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided store information.
  • Accepted cash and credit card payments, issued receipts and provided change.

Cashier

Wendy's
Baltimore , MD
05.2022 - 03.2023
  • I was handling the customers money, smiling and being polite to them i also made sandwiches and prepared fresh food as well for them i have very good customer skills.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.

Cashier Trainer

Burger King
Baltimore, MD
03.2021 - 05.2022
  • Instructed cashiers on proper procedures for handling money and credit card transactions.
  • Demonstrated how to use the point-of-sale system efficiently and accurately.
  • Trained cashiers in customer service best practices, such as greeting customers with a friendly smile and providing excellent service.
  • Provided feedback to cashiers on their performance, both verbally and through written evaluations.
  • Created training materials, including checklists and procedural manuals, to help new cashiers learn quickly.
  • Conducted regular audits of cash registers to ensure accuracy of transactions.
  • Developed strategies for improving the speed and efficiency of checkout lines during peak hours.
  • Collaborated with management team to improve overall customer experience at the store level.
  • Organized one-on-one coaching sessions with cashiers who needed extra help understanding certain concepts or procedures.
  • Identified opportunities for cross-training among staff members so that they could provide assistance where needed within the store environment.
  • Maintained records of employee attendance, training completion, job performance reviews.
  • Ensured compliance with legal regulations related to employee rights, safety guidelines.
  • Conducted inventory checks periodically throughout each shift to track stock levels accurately.
  • Performed other duties as assigned by upper management.
  • Trained new team members in cash register operation, stock procedures and customer services.

Education

High School Diploma -

Vivien T.Thomas Medical Arts And Ac.
Baltimore, MD
06-2023

Skills

  • Special Needs Education
  • Childcare Protocol Knowledge
  • Mathematics Proficiency
  • Verbal And Written Communication
  • Customer Interaction
  • Customer Engagement
  • Honest Problem-Solving Skills
  • Issue Resolution
  • Daily Living Support
  • Service Assistance
  • Computer Skills

Timeline

1:1 Aide

Aveanna Heathcare
10.2023 - Current

Cashier

Wendy's
05.2022 - 03.2023

Cashier

McDonald's
04.2022 - 12.2023

Cashier Trainer

Burger King
03.2021 - 05.2022

High School Diploma -

Vivien T.Thomas Medical Arts And Ac.

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Ty'Jae Backus