Tyjanae Menzies
Philadelphia,PA
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
7
7
years of professional experience
2018
2018
years of post-secondary education
Work History
Porter
Please Touch Museum
Philadelphia, PA
01.2026 - Current
- Maintained cleanliness and organization throughout museum exhibits and public areas.
- Assisted guests with inquiries and provided directions to various attractions.
- Set up and broke down event spaces for educational programs and special events.
- Responded promptly to maintenance requests to enhance visitor experience within the museum.
- Received incoming shipments and verified contents against invoices or other documents.
Home Health Aide
Compassionate Provider Care
Philadelphia, PA
12.2020 - 10.2025
- Provided personal care and support to clients in their homes.
- Assisted clients with daily living activities and personal hygiene tasks.
- Monitored client health and reported changes to healthcare professionals.
- Ensured a safe and clean environment for clients through regular housekeeping tasks.
- Communicated effectively with clients and families regarding care plans.
- Assisted with personal care activities, such as bathing, dressing and grooming.
Sales Associate
Walmart
Philadelphia, PA
01.2025 - 07.2025
- Assisted customers with product inquiries and selections.
- Maintained organized merchandise displays on sales floor.
- Processed transactions accurately at cash registers.
- Provided excellent customer service during peak hours.
- Helped customers find specific products, answered questions, and offered product advice.
Election Clerk
City Of Philadelphia
Philadelphia, PA
09.2024 - 01.2025
- Assisted voters with registration and polling procedures during elections.
- Ensured compliance with local election laws and regulations throughout the process.
- Collaborated with team members to resolve voter issues efficiently on-site.
- Checked voter identification and signed in registered voters prior to administering ballots.
- Oversaw election proceedings to maintain impartiality and fairness and assisted voters with adequate information.
Customer Service
Parkway Airport Services
Philadelphia, PA
07.2023 - 12.2024
- Provided information on flight schedules and airport services.
- Assisted passengers with check-in procedures and baggage handling.
- Resolved passenger inquiries and complaints with professionalism.
- Monitored security protocols to maintain safety standards.
- Informed customers about the airport's services and facilities.
Customer Service Representative
Hampton By Hilton
Philadelphia, PA
05.2019 - 08.2023
- Assisted guests with check-ins and check-outs efficiently.
- Resolved customer inquiries and complaints effectively and courteously.
- Provided detailed information about hotel services and local attractions.
- Trained new team members on customer service protocols and procedures.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Updated system with order specifics and customer details, preferences, and billing information.
Education
South Philadelphia High School
Philadelphia, PASkills
- Event setup
- Inventory management
- Guest assistance
- Customer service
- Cleanliness maintenance
- Conflict resolution
- Data entry
- Customer relationship management
- Team collaboration
Languages
Spanish
Limited
English
Native/ Bilingual
Timeline
Porter
Please Touch Museum
01.2026 - Current
Sales Associate
Walmart
01.2025 - 07.2025
Election Clerk
City Of Philadelphia
09.2024 - 01.2025
Customer Service
Parkway Airport Services
07.2023 - 12.2024
Home Health Aide
Compassionate Provider Care
12.2020 - 10.2025
Customer Service Representative
Hampton By Hilton
05.2019 - 08.2023
South Philadelphia High School