Tyjanae Smith
Princeton
Summary
Strategic professional with 6+ years of experience in claims resolution, underwriting, litigation support, and workforce development. Proven ability to analyze complex risk, negotiate settlements, improve processes, and drive cost savings while boosting team efficiency and operational outcomes.
Experienced with credit analysis and strategic financial planning. Uses insights to create tailored solutions that enhance client creditworthiness. Track record of fostering strong client relationships and delivering measurable credit improvements.
Overview
10
10
years of professional experience
Work History
Tax Preparation & Credit Consultant
Rich Lifestyle Solutions
10.2022 - Current
- Conduct detailed financial reviews to assess risk and provide credit improvement recommendations.
- Analyze client data to identify trends and deliver customized solutions.
- Manage client portfolio and maintain strong relationships.
- Educate clients on financial strategies for long-term stability.
Claims & Underwriting Business Analyst
State Farm Mutual
06.2019 - Current
- Managed 100–200 third-party and liability claims per month for bodily injury cases, ensuring adherence to policy and regulatory standards.
- Collaborated with attorneys to prepare case summaries and litigation memoranda.
- Negotiated settlements to reduce company payouts and expedite claim resolution.
- Reviewed underwriting data and recommended approvals/denials.
- Optimized workflow processes to improve efficiency.
- Utilized data analytics and reporting tools to monitor trends and support decisions.
- Key Achievements
- Handled 100+ claims per month with accuracy and compliance.
- Reduced company liability costs through negotiation.
- Improved documentation and workflow processes.
- Supported strategic underwriting and claims initiatives.
Safety-Net Program Coordination Intern
Starmont Vail Hospital
08.2016 - 05.2017
- Supported case coordination and documentation for financial assistance programs.
- Maintained records and assisted with reporting.
- Collaborated with internal teams to improve service delivery.
Education
MBA - Human Resources Management
Colorado Technical University
Colorado Springs, CO12-2024
Skills
- Claims & Litigation Management
- Settlement Negotiation & Risk Mitigation
- Underwriting Analysis & Approval Recommendations
- Process Improvement & Workflow Optimization
- Data Analysis & Reporting
- Team Mentoring & Workforce Development
- Policy Documentation & Compliance
- Microsoft Excel, Word, Outlook, SharePoint
- Process Mapping & Documentation
Timeline
Tax Preparation & Credit Consultant
Rich Lifestyle Solutions
10.2022 - Current
Claims & Underwriting Business Analyst
State Farm Mutual
06.2019 - Current
Safety-Net Program Coordination Intern
Starmont Vail Hospital
08.2016 - 05.2017
MBA - Human Resources Management
Colorado Technical University