Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyjon Gardner

Apple Valley,CA

Summary

Energetic professional proudly certified in customer service. Poised and reliable with experience training and mentoring new employees in phone etiquette and troubleshooting. Ready for the next great position as a top-notch Customer Service Lead. Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.

Overview

4
4
years of professional experience

Work History

Cook Shift Leader, Customer Service

Dairy Queen Grill & Chill
04.2023 - 01.2024
  • Improved kitchen efficiency by implementing streamlined cooking processes and procedures.
  • Enhanced customer satisfaction by consistently delivering high-quality meals in an timely manner.
  • Maintained an clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Collaborated with front-of-house staff to ensure seamless communication between kitchen and dining room teams for optimal guest satisfaction.
  • Streamlined food preparation tasks for more efficient service during peak hours.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Utilized expert knowledge of various cooking techniques to prepare diverse dishes that met or exceeded guest expectation Contributed to positive workplace culture by fostering open communication among team members and addressing issues proactively before things escalate.
  • Maintained well-organized place to keep work consistent.
  • Maintained food safety and sanitation standards.
  • Cooked memorable dishes that brought new customers into establishment.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.

Warehouse Worker

FedEx
02.2022 - 03.2023
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Helped train new employees in safe practices and warehouse procedures.

Warehouse Worker

Amazon
04.2021 - 12.2021
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Assembled pallets and crates for secure transportation of materials.
  • Consistently lifted materials weighing as much as 75 pounds.

Customer Service Cashier

Pizza Hut
01.2020 - 03.2021
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
  • Processed customer orders and accurately handled payment transactions.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.

Education

High School Diploma -

Barstow High School
Barstow, CA
06.2020

Skills

  • Meal Preparation
  • Cooking techniques
  • Training and mentoring
  • Performance Improvement
  • Customer Service
  • Cash Handling
  • Customer Satisfaction
  • Warehouse Logistics
  • Material Handling
  • Shipping and receiving
  • Loading and unloading
  • Heavy Lifting
  • Safety Training
  • Picking and Packing
  • Sorting and Labeling
  • Pallet Jack Handling

Timeline

Cook Shift Leader, Customer Service

Dairy Queen Grill & Chill
04.2023 - 01.2024

Warehouse Worker

FedEx
02.2022 - 03.2023

Warehouse Worker

Amazon
04.2021 - 12.2021

Customer Service Cashier

Pizza Hut
01.2020 - 03.2021

High School Diploma -

Barstow High School
Tyjon Gardner