Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

Tykala James

Memphis,TN

Summary

Dynamic and customer-focused professional with 10 years of experience in delivering exceptional service in fast-paced environments. Proven ability to resolve inquiries and issues efficiently while maintaining a positive customer experience. Strong communication and problem-solving skills, with a track record of exceeding performance targets and fostering customer loyalty. Committed to enhancing satisfaction and contributing to team success.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Assistant Manger

Walgreens
03.2022 - 10.2024

Show my strong leadership skills, effective communication, and the ability to manage inventory and logistics efficiently. Adept at problem-solving, ensuring safety compliance, and training team members. Fosters a positive work environment while meeting operational goals.

Dispatcher

Mile by mile trucking
08.2020 - 04.2022
  • I coordinate and manage the schedules of truck drivers to ensure products and goods are picked up and delivered in a timely manner
  • I receive calls for truck services and contact their fleet of truck drivers to arrange the pickups and deliveries

Warehouse Worker

Amazon.com
11.2020 - 08.2021
  • Store things in pods

Instacart Shopper

Instacart
06.2020 - 08.2021
  • Shop for other people and deliver it to their house

Parts sales associate

Advance Services, Inc.
11.2017 - 07.2018
  • Answer calls about appliances for GE help solve problems and sale parts to appliances

Assistant Manager

Family Dollar
06.2013 - 07.2017
  • Assisted the store manager in daily operation of the store and implementation of complete merchandise information accurately in time
  • Ensured all company standards of store presentation was being followed by staff
  • Took responsibility of keeping store clean and uncluttered by managing team of sweepers and cleaners
  • Received, checked and shelved all merchandise products and assisted manager in placing purchase orders and managing inventory
  • Completed all training materials and communicated company newsletters and other information to staff regularly and recorded information into registers manually and in computerized systems
  • Completed daily registering and store open/close functions and took responsibly of company bank deposits as required by the store manager
  • Went beyond expectations of inventory management with absolute understanding of procurement standards
  • Efficient administrative ability proven by keeping subordinate staff in control getting the best work from them
  • Possess leadership skills with participative empowerment style
  • Regular performance awards

Education

Associate Of Applied Business - Business Economics

MTSU
Murfreesboro, TN
05.2016

High School Diploma - Education

Hillcrest High School
Memphis, TN
01.2013

Skills

  • Microsoft Office Products
  • Excellent Communication Skills
  • Administrative Assistant
  • Excel
  • Filing
  • Scheduling
  • Sales
  • Marketing
  • Team Management
  • Warehouse Experience
  • Management
  • Computer Networking
  • Teaching
  • Shipping & Receiving

Personal Information

  • Willing To Relocate: Anywhere
  • Title: Strong Professional Leader

Certification

Certified Pharmacy Technician (CPhT)
Pharmacy Technician Certification Board, June 2023

Timeline

Assistant Manger

Walgreens
03.2022 - 10.2024

Warehouse Worker

Amazon.com
11.2020 - 08.2021

Dispatcher

Mile by mile trucking
08.2020 - 04.2022

Instacart Shopper

Instacart
06.2020 - 08.2021

Parts sales associate

Advance Services, Inc.
11.2017 - 07.2018

Assistant Manager

Family Dollar
06.2013 - 07.2017

High School Diploma - Education

Hillcrest High School

Associate Of Applied Business - Business Economics

MTSU
Tykala James