Ty'Karius Brooks
Minneapolis,MN
Summary
Successful leader with 8 years of experience in account and project management. Achieved notable accomplishments in the retirement industry and customer service industry. Skilled in planning, organization, and multitasking to manage fast-paced demands.
Overview
16
16
years of professional experience
Work History
Senior Payroll Integration Specialist
Principal Financial Group
Mason City, IA
02.2022 - Current
- Partner with internal team members to establish the process of new EDI integrations between Principal's recordkeeping system and client payroll providers
- Utilize effective client service and project management practices to ensure a smooth conversion
- Troubleshoot and analyze daily errors for existing integration projects
- Proactively connect with clients and market our payroll solutions both internally and externally to existing and prospective clients
Site Director
NFC Amenity
Minneapolis, Minnesota
05.2024 - 11.2024
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Enforced resident service standards and resolved resident problems to uphold quality service.
Investment and Product Solutions
Principal Financial Group
Mason City, IA
07.2021 - 01.2022
- Support SMRMs/CSAs with providing repriced fee proposals for clients
- Collaborate with internal partners to negotiate the best possible offer for the advisor/client
- Provide product restructure to ongoing plans to best fit their current needs
- Discuss and deliver product capabilities for the sales teams
- Utilize Microsoft excel to help determine where our fees are and how much we may be able to reprice them
Sr. Client Implementation Manager
Principal Financial Group
Mason City, IA
05.2018 - 07.2021
- Acted as the project manager by setting goals, planning, and monitoring progress throughout the process
- Collaborated with internal colleagues and external partners on multiple retirement plans and payroll projects
- Reviewed documentation to ensure that it is in good working order and completed in a timely fashion
- Outlined work plans, created timelines, and led the 401k transition project from an industry competitor
- Conducted team website walkthroughs, and researched & resolved any website barriers that may have arise
- Earned a promotion by achieving the role's goals
Sales Associate
Supply Chain Services
Oakdale, MN
07.2017 - 03.2018
- Assisted companies with automated identification that improved operational efficiency, increased productivity and reduced errors
- Provided solutions through the utilization of barcode labeling, RFID tags, quality printheads, and many more
- Delivered excellent internal & external customer service
- Negotiated product prices and provided quotes that best fit the customer's needs
- Increased sales by partnered with coworkers on projects with different expertise to add value for clients
Laborer
DSI Corporation
Forest City, IA
05.2015 - 07.2017
- Accomplished daily and weekly tasks as a team throughout the 3M Warehouse
- Performed janitorial work utilizing Balers, Hysters, Raymonds, and the M20
- Measured dimension of finished pieces for conformance to specifications
- Organized materials, tools, and equipment
Housekeeper
Mercy Medical Center
Mason City, IA
12.2016 - 05.2017
- Sanitized patient rooms
- Assisted nurses with caring for patients
- Followed safety procedures and took monthly safety tests to earn certifications
- Removed bed sheets and towels from rooms, and restored linen
Program Supervisor
Parks & Rec.
Clear Lake, IA
12.2015 - 03.2017
- Supervised children while they participated in physical activities and sports
- Documented the children that participated
- Organized activities and sports
Cashier/Grocery Stocker
Payless Foods
Clear Lake, IA
05.2014 - 05.2015
- Trained new associates on customer service procedures
- Assisted customers with product selection
- Utilized in-store sales promotions to educate customers on product benefits
- Organized, stocked, and checked dates of products on shelves
- Helped customers complete purchases by moving heavy items
- Earned a promotion and led the bbq
- Team as lead cook during the summer
Cashier/Grocery Stocker
Cub Foods
Brooklyn Park, MN
11.2012 - 08.2013
- Maintained balances in cash drawers
- Educated customers about certain products and promotional sales throughout the store
- Trained new employees on how to fulfill and perform job tasks
- Assisted customers in locating specific items
- Organized products onto pallets according to the aisles they were located
Youth Worker
Teen Teamworks
Minneapolis, MN
06.2008 - 08.2009
- Performed basic grounds maintenance in Minneapolis public parks
- Removed trash, raked sand lots, pulled weeds and organized wood chips
- Edged paths and other routine or special maintenance task as requested by staff leaders
Education
Bachelor of Arts - Business Management,
Waldorf University
Forest City, IA05.2017
Bachelor of Arts - Sport Management
Waldorf University
Forest City, IA05-2017
Skills
- Project Management
- Meeting Coordination
- Contract Management
- Sales
- Client rapport
- Multitasking abilities
- Relationship building
- Mentorship support
- Client Service
- Deadline tracking
Volunteer Experience
- IJAG Program Volunteer, iJAG Program, 08/19 - present, Mason City, IA, Provide feedback to students regarding their classroom projects., Offer education, potential work, and life advice to students to help guide them., Act as a mentor to the participants.
- Camp Leader, Park Center Youth Football Camp, 08/10 - 08/12, Brooklyn Park, MN, Helped coach youth athletes in the community., Taught the basic fundamentals of football., Demonstrated how to have good character.
- Youth Volunteer Worker, City of Praise Church, 08/01 - 08/12, Minneapolis, MN, Assisted with fundraising functions., Provided guidance to younger youth members., Helped organize youth activities.
- Volunteer Worker, Mall of America, 05/10 - 08/10, Bloomington, MN, Cleaned the food court., Assisted with ticket sales for the amusement park., Prepared ice-cream for customers in the mall.
Affiliations
- Voted All-Conference and Team Captain in 2016 at Waldorf University (Football)
Timeline
Site Director
NFC Amenity
05.2024 - 11.2024
Senior Payroll Integration Specialist
Principal Financial Group
02.2022 - Current
Investment and Product Solutions
Principal Financial Group
07.2021 - 01.2022
Sr. Client Implementation Manager
Principal Financial Group
05.2018 - 07.2021
Sales Associate
Supply Chain Services
07.2017 - 03.2018
Housekeeper
Mercy Medical Center
12.2016 - 05.2017
Program Supervisor
Parks & Rec.
12.2015 - 03.2017
Laborer
DSI Corporation
05.2015 - 07.2017
Cashier/Grocery Stocker
Payless Foods
05.2014 - 05.2015
Cashier/Grocery Stocker
Cub Foods
11.2012 - 08.2013
Youth Worker
Teen Teamworks
06.2008 - 08.2009
Bachelor of Arts - Business Management,
Waldorf University
Bachelor of Arts - Sport Management
Waldorf University
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