Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tykesha L. Johnson

Upper Marlboro,MD

Summary

Diligent Immigration Service Officer skilled at exceeding productivity targets and maintaining current knowledge of agency policies and procedures. Researches and applies critical thinking skills to ensure cases are adjudicated in a professional and timing manner. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet agency and team goals. Enthusiastic officer eager to contribute to the agency's and team success through hard work, attention to detail and excellent organizational skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.


Motivated to learn, grow and excel within USCIS. Dedicated professional with the eagerness to grow, learn new skills and create an environment of growth and opportunity.

Overview

15
15
years of professional experience

Work History

Immigration Service Officer II

Department Of Homeland Security, USCIS
Camp Springs, MD
08.2022 - Current

Full time 40hrs; GS12 Step 4; Salary: $98,808; Supervisor: Indra Manorath (703-217-3961); Potomac Service Center, 5900 Capitol Gateway Dr., Camp Springs, MD 20558

  • Knowledge, experience and ability to retrieve information from USCIS systems to disseminate to managers, supervisors, and other customers and other officers.
  • Conduct fraud security and background checks utilizing electronic databases that includes Claims 3, TECS, ATS-P, FDNS-DS, CCD, ADIS, SEVIS, CIS/Nationals, EARM/EOIR, PCQS, EDMS, CPMS, TECS Alias (ROIT), Lexis-Nexis Advance, IMM, CASE, CHAPS, and Accurint; I review applicants FBI rap-sheets to identify Egregious Public Safety (EPS)/non-Egregious Public Safety (Non-EPS) crimes; Reviewing forms and electronic applications to Identify, articulate, and pursue suspected immigration benefit fraud, public safety, and national security concerns; Vet and generate TECS resolution memorandum for Form I-130 Petition for Alien relative , Form I-90 Application to Replace Permanent Resident Card.
  • Serve as a Subject Matter Expert for Form I-130. Responding to daily queries from officers and supervisors on complex cases.
  • Skills and abilities to use Immigration Services databases or other information technology systems to conduct research
  • Independently research, interpret and analyze an extensive spectrum or sources including pertinent sections of the law and regulations, operating instructions, references, and guidance contained in legislative history, precedent decisions, state and local laws, international treaties and other legal references to embrace the correct course of action.
  • Identify, articulate, and pursue suspected immigration benefit fraud and conduct inquiries to verify or disprove identified suspicions to prepare analyses and reports that describe findings and state recommendations.
  • Conduct fraud-based field inquiries and prepare summary reports pertaining to fraud cases, identifying systemic and other specific vulnerabilities that threaten the integrity of this country's legal immigration system.
  • Analyze and report on the effectiveness of the local anti-fraud operation to include reviewing all local policies and procedures, identifying deficiencies, and recommending or taking corrective actions.
  • Interpret and analyze information and provide advice to others within the organization.
  • Prepare written documents such as correspondence, memoranda, requests for information, reports, assessments and/or briefings
  • Experience and education to convey clear and concise decisions, legal briefs or legal memoranda
  • Demonstrates full comprehension of national security and fraud detection issues, indicators, and trends found that can pose a threat to national or public security.
  • Experience and education with the Immigration and Nationality Act and applying its provisions to the facts of individual cases
  • Experience and the education to interpret and apply immigration laws according to established procedures and precedent decisions to adjudicate or advocate for (or against) claims for immigration benefits
  • Interact with others in a professional, non-adversarial manner in tense or high-pressure settings, respecting and valuing individual differences and diversity
  • Utilize critical thinking techniques (avoid illogical assumptions, emotion-based rational, biases, and premature judgments) to render logically sound and legally defensible decisions.

Immigration Service Officer II

Department Of Homeland Security, USCIS
Arlington , VA
03.2019 - 08.2022

Full time 40hrs; GS 12 Step 4; Salary: $98,808; Supervisor: Aida L. Hernandez (202-617-4353); Potomac Service Center, 2200 Crystal Drive, Arlington, Virginia 22202

  • Served as a Subject Matter Expert for Form I-130. Responding to daily queries from officers and supervisors on complex cases.
  • Granted or denied complex and highly sensitive applications and petitions for immigration benefits based on electronic or paper applications/petitions.
  • Independently researched, interpreted and analyzed an extensive spectrum or sources including pertinent sections of the law and regulations, operating instructions, references, and guidance contained in legislative history, precedent decisions, state and local laws, international treaties and other legal references to embrace the correct course of action.
  • Identified, articulated, and pursued suspected immigration benefit fraud and conduct inquiries to verify or disprove identified suspicions to prepare analyses and reports that describe findings and state recommendations.
  • Conduced fraud-based field inquiries and prepare summary reports pertaining to fraud cases, identifying systemic and other specific vulnerabilities that threaten the integrity of this country's legal immigration system.
  • Analyzed and reported on the effectiveness of the local anti-fraud operation to include reviewing all local policies and procedures, identifying deficiencies, and recommending or taking corrective actions. Review work-product for accuracy and completeness. Seek continuous process improvement by actively interpreting, analyzing, and utilizing feedback from available quality information sources, and recommend further means to enhance productivity, efficiency, and adjudicative integrity
  • Monitored, analyzed, and evaluated adjudicative workflow processes in order to improve quality and timeliness of work.
  • Conducted preliminary investigation of cases, make recommendations on security check vetting for applicants for immigration benefits, utilize and generate intelligence information concerning asylum/refugee applicants, populations, and trends in asylum fraud and violations of law.
  • Assisted in additional projects as assigned, such as, responding to congressional inquiries, updating web-based resources, statistical analysis of program trends, review of fraudulent applications and referring for further investigation and logistics and planning activities.
  • Reviewed motions and appeals filed for denied petitions. Granting or denying and forwarding as appropriate.
  • Reviewed and evaluate sources of authority to determine what benefits are appropriate.
  • Planed and conduct independent research concerning the eligibility entitlements of persons seeking immigration benefits under the Immigration and Nationality Act.
  • Established effective working relationships and communicate orally and in writing with internal and external Department of Homeland Security (DHS) customers.
  • Conducted fraud security and background checks utilizing electronic databases that includes Claims 3, TECS, ATS-P, FDNS-DS, CCD, ADIS, SEVIS, CIS/Nationals, EARM/EOIR, PCQS, EDMS, CPMS, TECS Alias (ROIT), Lexis-Nexis Advance, IMM, CASE, CHAPS, and Accurint; I review applicants FBI rap-sheets to identify Egregious Public Safety (EPS)/non-Egregious Public Safety (Non-EPS) crimes; Reviewing forms and electronic applications to Identify, articulate, and pursue suspected immigration benefit fraud, public safety, and national security concerns; Vetted and generated TECS resolution memorandum for Form Form I-130 Petition for Alien relative.

Immigration Services Officer II

Department Of Homeland Security, USCIS
Arlington, Virginia
06.2017 - 03.2019

Full time 40hrs; GS 12 Step 2; Salary: $86,179; Supervisor: Ewang T Epie-Alobwede (703-321-6640); Potomac Service Center, 2200 Crystal Drive, Arlington, Virginia 22202

  • Processed Form Form I-130, Form I-129B, Form I-290B and Consular Returns.
  • Reached out to applicants for missing documents, in order to complete the processing of their I-130 relative petitions.
  • Applied ethical standards, security awareness, and understanding of the purpose of benefits sought and their related processes. Identify and analyze elements of any issues in each case.
  • Employed judgment and adjudicative discretion to interpret and adapt adjudicative guidelines, looking for potential problems and solutions.
  • Applied guidelines to ensure the correct outcome from the perspectives of national security and customer services.
  • Reviewed cases for completeness and data, weighing costs to determine if adjudication is possible with the existing evidence.
  • Accessed information from varied sources, including physical and digitized Alien files, other electronic databases, and correspondence, to supplement the application.
  • Drew on existing information, including prior applications, decisions, correspondence, supporting documentation, and interview notes.
  • Determined what information bears directly upon the case.
  • Issued requests for additional evidence, using clear and concise language. Reviewed responses and other inter-filed materials from applicants and representatives.
  • Investigated visitors who have remained in country longer than visa permitted.
  • Reviewed assigned cases to pursue illegal immigrants with falsified information on applications for asylum, visas or citizenship.
  • Summoned law enforcement to detain persons found to be in violation of customs or immigration laws and arrange for legal actions.
  • Validated immigration documents, asked questions and reported discrepancies to authorities for further review.
  • Supported law enforcement agencies by providing accurate and timely data regarding illegal activity and testimony to facts related to cases.

Immigration Service Officer I

Department Of Homeland Security, USCIS
Arlington, Virginia
09.2015 - 06.2017

Full time 40hrs; GS 09; Salary: $52,668; Supervisor: Felicia Cameron (972-639-4965); Potomac Service Center, 2200 Crystal Drive, Arlington, Virginia 22202


  • Processed Form Form I-90, Form I-130, Form I-129B, Form I-290B and Consular Returns.

• Reached out to the applicants for missing documents, in order to complete the processing of their documents.
• Applied ethical standards, security awareness, and understanding of the purpose of the benefits and their related processes. Identify and analyze elements of the issue in each case.
• Employed judgment and adjudicative discretion to interpret and adapt adjudicative guidelines, looking for potential problems and solutions. Applied judgment, discretion, and guidelines to ensure the correct outcome from the perspectives of national security and customer services.
• Reviewed cases for completeness and data, weighing costs to determine if adjudication is possible with the existing evidence. Access information from varied sources, including physical and digitized Alien files, other electronic databases, and correspondence, to supplement the application. Draw on existing information, including prior applications, decisions, correspondence, supporting documentation, and interview notes. Determine what information bears directly upon the case.
• Issued requests for additional evidence, using clear and concise language. Reviewed responses and other inter-filed materials from applicants and representatives. Clarified and emphasized evidentiary requirements, drafting language and drawing attention to essential requirements.

Veteran Service Representative

Department Of Veterans Benefits Administration
Washington DC
02.2015 - 09.2015

Full time 40hrs; GS 07; Salary: $43, 057; Supervisor: Carroll Wilfred (615-944-4875); 1722 I St. NW, Washington DC 20421

  • Wrote correspondence to customers (e.g., claimants, interested persons,
  • Notified individuals and offices in writing of decisions, problems, or further actions needed (e.g., incomplete or duplicate documentation, program eligibility, approval or denial of claims, requests for clarification)
  • Prepared reports to support determinations and actions taken on veterans claims
  • Reviewed reports, documents, records, data, or other materials to verify completeness, correctness, consistency, compliance, or authenticity
  • Compiled information from multiple sources (e.g., files, documents, reports,policies, interviews) to complete claims documentation
  • Interpreted policies, regulations, and/or precedent decisions to make recommendations
  • Analyzed claims documentation to determine evidence required to support the claim and identify next steps
  • Examined claims to make recommendations or determinations based on questions of fact, the application of various laws and policies, and requests for legal actions
  • Retrieved information from automated systems and programs (e.g., Excel, Access,
  • Modern Awards Processing and Development [MAPD], Control of Veterans Records [COVERS], SHARE) to complete tasks and assignments
  • Decided the necessity for and type of examinations, reexamination or opinions to determine the existence of or to evaluate disabilities resulting from diseases or injuries
  • Ordered comprehensive requests for these examinations/opinions to ensure appropriate evidence is received from which to adjudicate the claim
  • Prepared correspondence to members of Congress and special interest groups on case assignments and other correspondence
  • Reviewed all correspondence to private attorneys; acknowledges and revokes designations for private attorneys
  • Utilized various electronic data processing (EDP) systems for inputting data related to claims adjudication, processing, monitoring, and correspondence preparation.

Social Service Clinician

Commonwealth of KY
Louisville, KY
07.2011 - 02.2015
  • Full time; 37.5 Hrs; Salary 37,093; Supervisor: MaryAnn Strickland 502-494-2491; 1503 Rangeland Rd. Louisville, KY 40219
  • I provided entry level professional social work services to families, individuals through the assessment of client needs and the provision of social services; and performs other duties as required
  • I interviewed individuals and family members to compile information on social,
  • Tykesha L
  • Johnson Page 4 educational, criminal, institutional and drug history
  • Conducted scheduled and unscheduled home visits
  • I addressed legal issues, such as child abuse and discipline, assisted with hearings and provided testimony to inform custody arrangements
  • I provided, found, and arranged for support services, such as child care, substance abuse treatment, job training, counseling, and parenting classes, to prevent more serious problems from developing
  • I arranged for medical, psychiatric, and other tests that may disclose causes of difficulties and indicate remedial measures
  • I consulted with families and other community partners to determine causes of problems such as truancy and misbehavior, and to implement solutions
  • I recommended foster care, temporary custodians, and permanent custodians for separated families
  • I placed children in foster and adoptive homes, institutions, and medical treatment centers based on the needs of the child
  • I testified as a expert witness in court proceedings
  • I investigated child maltreatment reports using forensic interviewing techniques to determine investigation conclusions
  • I completed biopsychosocial assessments on clients to obtain a detailed account of client history in order to appropriate services
  • I maintained detailed reports of all contacts with clients in the statewide child welfare information system
  • I developed client-centered case plans to promote the well-being, permanency and safety of clients
  • I collaborated with clients to help them meet case plan goals
  • I engaged in resource mobilization of various services to ensure the needs of clients are sufficiently met
  • I engaged in family team meetings and case review meetings to provide reports on case status and case goals
  • I wrote court reports, petitions, and other legal documents for court active cases, and participate in pre-court conferences and court hearings.

Senior Staffing Coordinator

Kelleron Medical Staffing, Sheila Baker
Louisville, KY
07.2004 - 02.2008

Full time; 35 Hrs; Salary: 29,000; Supervisor: Shelia Baker; 4010 Bishop Lane, Louisville KY 40218

  • Conducted interviews of perspective employees
  • Supervised over 100 employees
  • Staffed employees in Louisville, Indiana, and Chicago area
  • Provided customer service to long term care facilities
  • Conducted orientation for new hires and schedule employee continued education courses
  • Preformed background checks
  • Processed new hire paperwork for benefits and payroll
  • Maintained employee records.

Education

Masters of Science - Social Work

University of Louisville
2013

Bachelors of Science - Social Work

Spalding University
2009

Associates of Business Management - undefined

Jefferson Community College
2005

Skills

  • Microsoft Outlook
  • Social Justice
  • Teamwork and Collaboration
  • Critical Thinking
  • Judgment and Decision-Making
  • Complex Problem-Solving
  • Case File Management
  • Application Processes

Database Systems

  • ADIS
  • ATS
  • CBP VETTING
  • Claims 3
  • Clear
  • CPMS
  • DOJ EOIR
  • EARM
  • EDMS
  • ELIS
  • FDNS-DS
  • TECS
  • NATIONAL
  • NFTS
  • PCQS
  • SEVIS
  • RAILS

Accomplishments

    Volunteer to support the agency's mission with the Surge Force Capacity and DHS Volunteer Force providing assistance for the SW Border mission.


    Recently nominated and received a Special Act Reward for my contributions to the SCOPS Working Group. This was a group effort to bring new ideas and solutions to help move the agency to a remote environment.


    I had the honor to serve as a member of the PSC-Special Emphasis Program to which I was awarded for my service.



    Perform volunteer work as a Transport Provider for runaway teens seeking shelter at the YMCA Safeplace. 2003 to Present.

Timeline

Immigration Service Officer II

Department Of Homeland Security, USCIS
08.2022 - Current

Immigration Service Officer II

Department Of Homeland Security, USCIS
03.2019 - 08.2022

Immigration Services Officer II

Department Of Homeland Security, USCIS
06.2017 - 03.2019

Immigration Service Officer I

Department Of Homeland Security, USCIS
09.2015 - 06.2017

Veteran Service Representative

Department Of Veterans Benefits Administration
02.2015 - 09.2015

Social Service Clinician

Commonwealth of KY
07.2011 - 02.2015

Senior Staffing Coordinator

Kelleron Medical Staffing, Sheila Baker
07.2004 - 02.2008

Masters of Science - Social Work

University of Louisville

Bachelors of Science - Social Work

Spalding University

Associates of Business Management - undefined

Jefferson Community College
Tykesha L. Johnson