Tykia Langston
Madison,MS
Summary
Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
madison foot clinic
Madison, MS
05.2022 - Current
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Checked patients in and out for appointments and collected co-payments.
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Cashier
Walmart
Madison, MS
09.2022 - 02.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Helped customers find specific products, answered questions, and offered product advice.
- Balanced daily transactions on a computerized point-of-sale system.
Kennel Technician
animal health center of madison
Madison, MS
09.2021 - 07.2022
- Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Ensured cleanliness of kennels through regular sanitizing and disinfecting protocols.
- Organized inventory of food, bedding supplies, toys and other items needed for animal care.
- Maintained records of animal feedings, treatments and other updates.
- Performed minor grooming services such as brushing fur coats and trimming nails.
Retail Sales Person/ Cashier
Your Pie
Madison, MS
05.2021 - 03.2022
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Team Member
Your Pie
Gluckstadt, MS
05.2021 - 02.2022
Education
High School Diploma -
Germantown High School
Madison, MS05-2023
Skills
- Organizational Skills
- Customer service
- Toddler Care
- Tutoring
- Math
- Pet care
- Animal care
- Pet Grooming
- Babysitting
- Pet Sitting
- Health Care
- Medical Receptionist
- Kennel Experience
- Medical Billing
- Front Desk
- Phone Etiquette
- Medical Office Experience
- Computer Skills
Additional Information
Im in the Work-Based learning program at Germantown High School MCTC and would love the opportunity to work at a veterinary clinic
Assessments
- Veterinary receptionist skills, Highly Proficient, 04/01/21, Managing practitioner schedules and maintaining accurate patient records
- Work motivation, Proficient, 07/01/21, Level of motivation and discipline applied toward work
- Customer focus & orientation, Proficient, 04/01/21, Responding to customer situations with sensitivity
Timeline
Cashier
Walmart
09.2022 - 02.2023
Medical Receptionist
madison foot clinic
05.2022 - Current
Kennel Technician
animal health center of madison
09.2021 - 07.2022
Retail Sales Person/ Cashier
Your Pie
05.2021 - 03.2022
Team Member
Your Pie
05.2021 - 02.2022
High School Diploma -
Germantown High School
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