Forward-thinking Executive Assistant accomplished in aiding company leaders with critical functions. Gifted at managing busy schedules, organizing projects, and providing stellar administrative support to the executive team. Analyzes, prioritizes, and completes tasks with professionalism and sound judgment.
Overview
21
21
years of professional experience
Work History
Executive Assistant to Senior Vice President (contr.)
RVBA|WMATA (Metro)
New Carrollton, MD
10.2023 - Current
Provide administrative support to the SVP and executive team to include calendar management, scheduling meetings, and organizing travel arrangements.
Maintain the order and integrity of confidential documents relevant to executive operations.
Prepare reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
Ensure alignment with standard operating procedures by tracking and monitoring daily report-outs through company data applications.
Identified areas for improvement within the current onboarding program.
Track and monitor department grievances
Collaborated with cross-functional teams to create compelling content for websites, blogs, emails and other digital platforms.
Executive Assistant to Senior Vice President of Communications
American Hospital Association
Washington, DC
11.2019 - 10.2023
Assisted SVP during board meetings/presentations by preparing talking points and highlighting relevant trends.
Organized and managed complex calendar of appointments, meetings, and travel arrangements for the SVP and executive team.
Ensured appropriateness of efforts through CRM database monitoring
Processed invoices, employee reimbursements, and other expenses in a timely manner. Reconcile accounts payable ledgers to ensure accuracy of payments made.
Developed data management strategies to optimize business processes.
Organized team activities to build camaraderie and foster a pleasant workplace culture.
Administrative Assistant III to the Dean
Howard University School
Washington, DC
01.2018 - 09.2019
Managed the Dean's calendar, scheduling appointments, meetings, and travel plans.
Answered phone calls and emails from faculty, staff, students, parents, alumni, and other stakeholders related to the Dean's office.
Maintained records of student academic progress in order to provide updates to the Dean's office when requested.
Assisted with administrative tasks related to hiring processes for faculty members in the college or department associated with the Dean's Office.
Processed invoices for payment using accounting software programs.
Coordinated logistics for large-scale events hosted by the university.
Human Resources Contractor
Howard University
Washington, DC
08.2017 - 01.2018
Provided coaching and guidance to managers on legal compliance with labor laws.
Created and maintained personnel files in accordance with applicable laws.
Organized onboarding activities for new employees to ensure a smooth transition into the organization.
Collaborated with management teams to develop performance evaluation systems that aligned with organizational goals.
Analyzed existing benefits programs and recommended changes based on cost-effectiveness or employee feedback.
Participated in exit interviews with departing employees in order to identify areas for improvement within the organization.
Senior Office Assistant
The George Washington University Law School
Washington, DC
12.2015 - 05.2017
Acted as a liaison between students, faculty, staff, parents, and administration.
Efficiently scheduled and coordinated the calendars of 10 career counselors using Acuity software.
Organize the administrative aspects for the Law Schools' programs and events, such as outreach initiatives, symposiums, and recruitment fairs
Managed the processing of faculty and employee receipts and reimbursements at the law school through the utilization of Concur (travel and expense management).
Coordinated with outside counsels concerning document review matters.
Facilities Manager
Flair Health and Fitness
Forestville, MD
05.2014 - 04.2015
Assists in creating and maintaining bulletin boards, newsletters and other marketing & communication materials
Conduct fitness evaluations and tests, inform participants of the results, and build personalized programs to fit each participant's interests, talents, and goals
Help with the creation and/or execution of a variety of health promotion and fitness programs tailored to individual programs
Maintain facility, engage with clients, and keep an eye on participants and equipment safety.
Office Manager
Under the Hood Auto Service
Morningside, MD
08.2010 - 05.2014
Coordinated the subcontracting of work and the delivery of parts in line with the progress schedule
Developed and implemented policies and procedures for the management of Post Office fleet vehicles.
Prepared and processed bank deposits for shop payroll
Reviewed and validated service estimates to ensure repair authorization from customers
Maintained high level of compliance with company safety protocols.
Liaised with vendors to order parts, negotiated pricing and delivery terms.
Foster/Adoption Licensing Assistant
DC Child and Family Services Agency
Washington, DC
10.2003 - 05.2010
Aided in various administrative responsibilities for the Deputy Director of the Foster Care and Adoption unit, including coordinating travel logistics and responding to speaking requests.
Managed the oversight of independent living facilities to maintain adherence to state and agency standards.
Evaluated and reviewed applications submitted by potential foster parents for placement.
Supported the admission process for clients referred by county placing agents into the foster care program.
Track and monitor contractor efforts through the procurement automated support system (PASS)
Education
Skills
Administrative Support
Expense Reporting
Meeting planning
Presentation Development
Travel Coordination
Calendar Management
Process Improvements
Conflict Management
Personal Information
Relocation: Anywhere
Timeline
Executive Assistant to Senior Vice President (contr.)
RVBA|WMATA (Metro)
10.2023 - Current
Executive Assistant to Senior Vice President of Communications