Summary
Overview
Work History
Education
Skills
Certification
Assessments
Personal Information
Timeline
Generic

TYKISHA COTTON

St. Louis,MO

Summary

Highly skilled and compassionate professional with exceptional people-oriented qualities. Possesses outstanding communication skills and a proven ability to overcome complex challenges. Has over 20 years of hands-on experience in patient care, healthcare, sales, restaurant, and retail industries, developing a deep understanding of customer needs and expectations. Maintains a goal-oriented mindset and visionary approach, consistently delivering exceptional results while prioritizing client satisfaction.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Home Health Aide

Shea home care
12.2018 - 11.2020
  • Care for clients
  • Bathing
  • Dressing
  • Cleaning home
  • Meal preparation/ prepping
  • Medicine administration
  • Companionship
  • Transport
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Home Care Aide

Home Care Assistance
12.2016 - 11.2018
  • Care for bed bound clients
  • Bathing
  • Meal preparation
  • Feeding
  • Changing
  • Medicine administration
  • Transferring patient
  • Emptying catheter
  • Companionship
  • Assisted patients with daily living activities, promoting independence and quality of life.
  • Provided companionship to patients, fostering positive relationships and emotional wellbeing.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.

Home Health Aide

Excellent choice home healthcare
08.2016 - 12.2016
  • Taking care of clients
  • Bathing
  • Grooming
  • Transporting to and from appointments
  • Cleaning
  • Meal preparation

Team Leader

Dunkin' Donuts
01.2014 - 07.2016
  • Prep food, cook, baker, cashier, drive thru clean store, open and closed store, made orders, made coffees, stocked store, took calls for call in orders

Home Health Care Aide

Victors home health care
07.2013 - 12.2013

Bathing

Grooming

Cleaning

Assisting with medication

Transport

Cashier/Customer Service

Schnucks
12.2012 - 06.2013
  • Cashier
  • Stock
  • Clean area
  • Bag
  • Card and cash handling of transactions
  • Customer service
  • Handle deposits

Merchandise Associate

Burlington Coat Factoy
04.2011 - 11.2012
  • Stocked floors with merchandise
  • Load and unload truck
  • Set up displays
  • Tag clothing
  • Organize merchandise

Hostess

Houlihan's Restaurants Inc
03.2009 - 01.2011
  • Take reservations
  • Seating
  • Take call in orders
  • Serve as needed
  • Clean restrooms
  • Stock
  • Buss tables when needed
  • Set up seating
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Cashier/Customer Service

Weis Markets
03.2007 - 01.2009
  • Greet and ring out customers, bag, stock, clean, put backs, customer service, assist if needed, sometimes carts

Education

Registered Medical Assistant - Health Care Administration

Midwest Institute
Earth City, MO

None - basic high school

Kirkwood Sr. High School
Kirkwood, MO
05.2005

Skills

  • Elderly Support Expertise
  • Compassionate Assistance
  • Memory Care Assistance
  • Experienced in Safe Hoyer Lift Techniques
  • Vital Signs Assessment
  • Guest Relations Experience
  • Personal Care Assistance
  • Cognitive Care Assistance
  • Nutritional Meal Preparation Expertise
  • Patient Care
  • Clinical Phlebotomy Expertise
  • Pharmaceutical Administration
  • First aid and saftey
  • Recording vital signs
  • Care plan management
  • Client documentation
  • Documentation
  • Wound care
  • Care plan assessment
  • Interpersonal communication
  • Medication administration
  • Schedule management
  • Medical charting
  • Patient advocacy
  • Ambulation assistance
  • Chronic disease management
  • Patient education
  • Bedside care
  • Pain management
  • Infection control
  • Respiratory care
  • Personal care services
  • Clinical documentation and reporting
  • Dementia support
  • Medical terminology and equipment
  • Catheter care assistance
  • Family caregiver education
  • Activities of daily living (adls)
  • Special needs care
  • Emotional support and companionship
  • Daily charting
  • Home health aide (HHA)
  • CPR/AED
  • HIPAA compliance
  • Appointment scheduling
  • Hospice care
  • Patient health assessments
  • Blood glucose monitoring
  • Family support and instruction
  • Data entry
  • Patient lifting techniques
  • Emotional support
  • Dressing assistance
  • Vital signs monitoring
  • Feeding assistance
  • Patient care

Certification

  • First Aid and CPR, Present
  • Alzheimer and dementia care, Present

Assessments

  • Reliability, Proficient, 08/01/19
  • Customer Focus & Orientation, Expert, 07/01/19
  • Customer Service Associate, Proficient, 07/01/19
  • Direct Care, Expert, 01/01/20
  • Cashier Skills, Expert, 06/01/20
  • Nursing Aide Skills, Expert, 06/01/20
  • Customer Service, Familiar, 07/01/19
  • Home Health Aide Skills, Expert, 10/01/20
  • Forklift Safety, Familiar, 06/01/20

Personal Information

  • Authorized To Work: US for any employer

Timeline

Home Health Aide

Shea home care
12.2018 - 11.2020

Home Care Aide

Home Care Assistance
12.2016 - 11.2018

Home Health Aide

Excellent choice home healthcare
08.2016 - 12.2016

Team Leader

Dunkin' Donuts
01.2014 - 07.2016

Home Health Care Aide

Victors home health care
07.2013 - 12.2013

Cashier/Customer Service

Schnucks
12.2012 - 06.2013

Merchandise Associate

Burlington Coat Factoy
04.2011 - 11.2012

Hostess

Houlihan's Restaurants Inc
03.2009 - 01.2011

Cashier/Customer Service

Weis Markets
03.2007 - 01.2009

None - basic high school

Kirkwood Sr. High School
  • First Aid and CPR, Present
  • Alzheimer and dementia care, Present

Registered Medical Assistant - Health Care Administration

Midwest Institute
TYKISHA COTTON