Ty'Kyia Oliver

Office Clerk

Piggly Wiggly Grocery Store

01.2023 - Current

Interacted with customers by phone, email, or in-person to provide information.
Provided clerical support to company employees by copying, faxing, and filing documents.
Responded to inquiries from callers seeking information.
Maintained organized files and stocked supplies to support team needs and maximize performance.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Handled incoming business and client requests for information.
Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
Provided clerical support, addressing routine, and special requirements.
Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
Completed clerical tasks such as filing, copying, and distributing mail.
Maintained and updated office records, both digital and physical.
Screened visitors and issued badges to maintain safety and security.
Managed daily data entry and kept clerical information accurate and up-to-date.
Input data into spreadsheets and databases.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Utilized office management software to record and track customer information.