TYLA CARTER
St. Louis,MO
Summary
Skilled Administrative Coordinator with background in steering operational efficiency in office settings. Strengths include managing multiple tasks simultaneously, coordinating complex schedules, and implementing administrative process improvements. Successfully contributed to team objectives through strong organizational skills and proactive problem-solving abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Coordinator II
Washington University School of Medicine
St Louis, MO
01.2023 - Current
- Coordinates and performs daily tasks to ensure functioning of administrative office. Assists in development/coordination of programs/projects.
- Provides advising (answering general questions) to students, faculty; enters/updates student registration and information into appropriate databases. Assists with new course listings, provides special formatting for course offerings, plans and administers student advising reporting process.
- Coordinates, manages and updates communications for school/department/center including verbal, written and electronic communications and websites which may include initiating/reviewing drafts of various communications.
Patient Access Representative II
Barnes Jewish Hospital
10.2020 - Current
- Provided initial review and approval of patient insurance plans and completed database input of insurance information
- Oversaw the patient intake process for up to 50 patients per day including registration, consent, medical record collection, billing and verification
- Maintained detailed communication records for clients while maintaining 100% response rate to clients.
Community Outreach Coordinator
Washington University in St. Louis
St. Louis
10.2021 - 01.2023
- Oversaw community relationship building and sustainability with local organizations and leaders responding to the COVID-19 pandemic
- Led community based data collection activities for 3 COVID-19 research projects funded by $1.9 million from the CDC and NIH
- Planned, coordinated, and executed community based activities including information seeking, education, observation, message testing and research participant recruitment.
Billing / Scheduling Associate II
Washington University in St. Louis
St. Louis
09.2020 - 10.2021
- Scheduled patient appointments, answered patient inquiries, and routed patient calls
- Worked with insurance companies to verify patient eligibility and gathered required pre-certifications and consents for office visits and testing
- Established, maintained, and processed medical records in accordance with office policy and HIPPA laws.
Education
Master of Healthcare Administration -
Maryville University of Saint Louis
St Louis, MO12-2024
Bachelor of Health Science -
University of MissouriKansas City
01.2018
Skills
- Microsoft Office and Outlook proficiency
- Data Analysis
- Strong verbal and written communication skills
- Organizational Skills
- Critical Thinking Skills
- Leadership skills
Certification
- HIPPA Training
- Environmental Health & Safety
Timeline
Administrative Coordinator II
Washington University School of Medicine
01.2023 - Current
Community Outreach Coordinator
Washington University in St. Louis
10.2021 - 01.2023
Patient Access Representative II
Barnes Jewish Hospital
10.2020 - Current
Billing / Scheduling Associate II
Washington University in St. Louis
09.2020 - 10.2021
Master of Healthcare Administration -
Maryville University of Saint Louis
Bachelor of Health Science -
University of MissouriKansas City