Tyla Dawson-Robinson
Scheduler Coordinator
Columbus,Ohio
Summary
My objective is to obtain a position where my past skills and experiences can be utilized to contribute to the growth and success of the company. Highly skilled and enthusiastic professional with more than 1 years of experience in scheduling patient-centric offices. Successfully oversee human resources, supply patient services. Contribute to high-volume medical practices by providing exceptional customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level scheduling/intake position. Ready to help team achieve company goals.
Work History
Guardian Care Services
Scheduling Coordinator
08.2022 - 08.2023
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Excellent communication skills, both verbal and written.
Experience Receptionist | A Helping Hand
Home
12.2019 - 05.2023
- Greeting guests
- Answering the telephone and providing information to callers
- Taking and relaying messages
- Answering questions
- Keeping office secure by following procedures and issuing visitor badges
- Complying with rules and regulations on keeping a safe and clean reception area
- Booked meetings and scheduled appointments
- Ordered office supplies
- Receiving and sorting mail and packages
- Managing digital and hard-copy filing systems
Home Health Aide
Visiting Nurses Home Care
11.2017 - 12.2019
- Administered over the counter medication
- Recorded patient’s vital signs
- Collected samples for testing
- Prepared meals
- Assisted with driving patient to doctor visits
- Performed light housekeeping duties
- Assisted with exercises
- Kept accurate records of home visits
Confirmer | The Basement guys
03.2016 - 06.2017
- Collected, arranged, and input information into the database system
- Served customers in a friendly, efficient manner
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Addressed customer concerns
- Carried out daily duties accurately and efficiently
Education
High School Diploma -
06.1992
Skills
- Skills & Abilities
- Efficient in Microsoft word and excel
- Excellent telephone etiquette
- Experience with high-call volume experience
- E Web
- Scheduling/Intake
- Onboarding
- Auditing books
- Interviewing
Timeline
Guardian Care Services - Scheduling Coordinator
08.2022 - 08.2023
Experience
Receptionist | A Helping Hand - Home
12.2019 - 05.2023
Home Health Aide - Visiting Nurses Home Care
11.2017 - 12.2019
- Confirmer | The Basement guys
03.2016 - 06.2017
Steubenville High School - High School Diploma,
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