Tyla Gobey
Boynton Beach,FL
Summary
Organized Server with experience in Upscale Casual and Casual restaurants that excels in a fast paced turn-and-burn environment. I take pride in providing customers with a memorable dining experience by anticipating their needs and recomending top sellers.
Overview
2
2
years of professional experience
Work History
Server
Aberdeen Golf & Country Club
2023.10 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Greeted and accommodated guests, building positive experience from first interaction.
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Offered menu recommendations, highlighting popular dishes and cocktails to optimize guest enjoyment.
Server
Seabrook Island Club
2023.05 - 2023.10
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Set positive tone for entire dining experience at first point of contact for incoming guests.
- Used the POS system for placing orders and handling payments.
- Working counter service at the Osprey Cafe, making coffees and a variety of treats.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving alcoholic beverages.
Server
The Club At Quail Ridge
2022.10 - 2023.05
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery.
- Checked guests' identification before serving alcoholic beverages.
- Bussed and reset tables to keep dining room and work areas clean.
Server
34 Degrees South
2021.11 - 2022.09
- Built relationships with regular customers.
- Followed Covid health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Accommodated special seating requests for guests to enhance satisfaction.
- Answered phone calls to take to-go orders and give information.
- Unloaded, sorted and counted merchandise according to store layout and product placement.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Education
GED -
APC Knysna
Knysna, SA05.2019
Skills
- Table Setting Arrangements
- Cash Handling
- Suggestive Selling
- POS Operation
- To-Go Order Preparation
- Dining Customer Service
- Coordination
- Anticipating Guest Needs
- Wine and Liquor Service
- Designing Food Cards and Posters
Timeline
Server
Aberdeen Golf & Country Club
2023.10 - Current
Server
Seabrook Island Club
2023.05 - 2023.10
Server
The Club At Quail Ridge
2022.10 - 2023.05
Server
34 Degrees South
2021.11 - 2022.09
GED -
APC Knysna
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