Tyla Hall

Seeking a Lead Fraud Analyst role, bringing in 2.5 years of experience in risk mitigation, customer authentication, and claims management at Wells Fargo Bank. Skilled in overseeing complex claim types, improving customer experience, and training new colleagues. Expertise in using multiple systems to make informed decisions, ensuring compliance with regulations. Detail-oriented professional driven to resolve claims fairly while representing interests of employer. Conducts thorough and informed investigations, precisely evaluates losses and negotiates settlements that satisfy diverse parties. Builds and maintains professional and productive relationships and works to understand potentially conflicting points of view.