Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tyla Long-Spotts

Columbus,Ohio

Summary

Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain positions that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Receptionist

Man Of All Trades
04.2022 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Increased customer retention rates through exceptional communication skills and problem-solving abilities.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Cashier

Giant Eagle
06.2021 - 01.2022
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.

Sales Associate

Rue 21 Store
10.2018 - 08.2019
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

High School Diploma -

Columbus State Community College
Columbus, OH
05.2020

Skills

  • Scheduling
  • Customer Service
  • Listening Skills
  • Verbal/Written Communication
  • Excellent People Skills
  • Problem-Solving
  • Adapt to Diverse Groups

References

References available upon request.

Timeline

Receptionist

Man Of All Trades
04.2022 - Current

Cashier

Giant Eagle
06.2021 - 01.2022

Sales Associate

Rue 21 Store
10.2018 - 08.2019

High School Diploma -

Columbus State Community College
Tyla Long-Spotts