TYLAINE PETERS
Orlando,US
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. Here to assist with a happy healing experience for every individual.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Nursing Aide
Aspire Health and Rehabilitation
10.2024 - Current
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained complete confidentiality with patient information to provide professional, secure medical services.
- Assisted patients in maintaining their independence by encouraging self-care activities appropriate for their abilities.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted in the prevention of falls by implementing safety measures such as bed alarms, non-slip footwear, and close supervision during transfers.
- Promoted patient safety by closely monitoring vitals and reporting any changes or concerns to supervising nurses.
- Enhanced patient dignity by providing privacy during personal care tasks and treating each individual with respect and understanding.
- Contributed to a positive work environment within the facility by displaying professionalism, teamwork, and a strong work ethic at all times.
Direct Support Professional Caregiver
Devereux Advanced Behavioural Health
05.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
- Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
- Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
- Ensured a safe and comfortable living environment for clients through regular housekeeping tasks and proactive maintenance reporting.
Branch Leader
Amscot Financial
07.2016 - 05.2024
- Oversee entire operations of store, management of financial services, supervision and development of all employees assigned to store, and preservation of customer service and satisfaction according to company standards and expectations
- Recruit staff members and oversee training programs
- Examine, evaluate, or process applications
- Prepare operational or risk reports for management analysis
- Develop or analyze information to assess the current or future financial status of firms
- Establish procedures for custody or control of assets, records, loan collateral, or securities to ensure safekeeping
- Process loan applications
- Ensure operational and compliance requirements are being met by all employees and all security procedures are being followed
- Support Tellers/Leader Trainees and Assistant Leader by verifying and approving transactions
- Ensured adherence to industry regulations by conducting regular internal audits on branch procedures/processes and ensuring proper documentation is maintained.
- Maximized branch profitability with a focus on revenue growth, cost control, and risk management.
- Streamlined operations for increased efficiency through process improvements and updated technology.
Guest Services Manager
McDonald's
02.2011 - 07.2016
- Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable
- Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Review work procedures and operational problems to determine ways to improve service, performance, or safety
- Schedule staff hours and assign duties
- Establish standards for personnel performance and customer service
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
- Order and purchase equipment and supplies
- Count money and make bank deposits
Crew Trainer
Burger King
01.2009 - 01.2012
Education
Bachelor of Science - Psychology -Clinical Track- Minor- Cognitive Science
University of Central Florida
Orlando, Florida10.2023
Associate of Science -
Seminole State College
Altamonte Springs, Florida12.2017
Skills
- Certified Nursing Assistant
- Microsoft Office
- Management of Operations
- Management of Employees
- Training and Development
- Communications
- Professionalism
- Integrity
- Efficiency
- Vital signs monitoring
- Patient care
- HIPAA compliance
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Certified Nursing Aide
Aspire Health and Rehabilitation
10.2024 - Current
Direct Support Professional Caregiver
Devereux Advanced Behavioural Health
05.2024 - Current
Branch Leader
Amscot Financial
07.2016 - 05.2024
Guest Services Manager
McDonald's
02.2011 - 07.2016
Crew Trainer
Burger King
01.2009 - 01.2012
Associate of Science -
Seminole State College
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Basic Life Support (BLS) Certification - American Heart Association.
Bachelor of Science - Psychology -Clinical Track- Minor- Cognitive Science
University of Central Florida
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